Frances Lewis Email and Phone Number

As the Executive Project Coordinator I was responsible for the management of fifteen active research projects in the Coal Seam Gas arena, including management of budgets of up to $1million per project.Achievements include:Procurement and implementation of a project management software system and development of associated processes for the Centre. The success of this implementation has led the Institute to commence strategy development for rollout across all other Centres. Development and ongoing implementation of project controls including project variations, after action reviews and milestone reporting.

Part of the project team responsible for delivering the Queensland Government’s ClimateSmart Home Service (CSHS).Achievements include:Project management of the ‘How Low Can You Go’ post service behaviour change campaign, incorporating customised energy efficiency plans as well as a bespoke customer web portal. The complexity of this campaign was recognised both at a national and international level, with LGIS winning the National iAwards and the Asia Pacific ICT Awards in the category of ‘Sustainability and Green IT’ in 2012. Project management of corporate website redesign and development for LGIS in line with revised brand strategy.Management of CSHS Logistics, Stakeholder, Marketing and IT teams, which included conducting regular monitoring meetings, defining roles and responsibilities and prioritising workloads. This also involved the management of an internal workflow system to ensure visibility of task progression. Overseeing cross functional CSHS activities such as telesales and other outbound call programs to ensure smooth running and effective communication between all teams as well as the documentation of and adherence to defined processes. Creation of a comprehensive presentation detailing the development of the ClimateSmart Home Service and the strategies that enabled it to achieve an international Tools of Change Landmark Award for industry best practice. This presentation and the associated webinar were rated ‘Highly Valuable’ by the participants and have since been distributed internationally.

Part of the project team responsible for delivering the Queensland Government’s ClimateSmart Home Service (CSHS).Achievements include:Strategy development and successful rollout of several integrated marketing campaigns incorporating television commercials, press, online, outdoor, direct mail and radio executions.Management of online media strategy leading to an overall reduction in marketing cost per acquisition.Active participation in the strategy development required to evolve the brand in light of changing market priorities and program objectives. Management of ongoing website design and development for both a brochureware site and customer web portal including the coordination of a re-design of all materials to reflect campaign re-branding.

Management of all corporate functions, promotional activities and sponsorship entitlements.Advertising strategy development resulting in the acquisition of new business and maintenance of existing client base.

Creation of tender documents and participation in pitch presentations leading to new business acquisition. Management of key client account Juniper Development Group including the creation of an extensive print campaign for the Sea Temple development. Implementation of integrated marketing campaigns across all media platforms involving media planning and buying and copy writing for print and web. Creative strategy development.