Frances Loggins Email and Phone Number
Currently immersed in the Google IT Support Professional Certificate program, I am cultivating a deep-rooted passion for technology's transformative power. Mastering network fundamentals, operating systems, and cybersecurity, I am eager to apply my knowledge in a dynamic IT role.Prior experiences in customer service and entrepreneurship have honed my problem-solving, adaptability, and time management skills. From troubleshooting complex customer issues to managing a small business solo, I have developed a strong foundation for a successful career in IT support.I am excited to contribute my skills and enthusiasm to a forward-thinking organization. Let's connect to discuss how my abilities can align with your team's goals.
Conduent
View- Website:
- conduent.com
- Employees:
- 26546
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Customer Service RepresentativeConduent Aug 2024 - PresentGeorgia, United StatesNewly hired customer service rep for Conduent
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Customer Service RepresentativeResultscx Oct 2023 - May 2024Georgia, United States• Diagnosed and resolved intricate member concerns regarding eligibility, benefits, and claims processing, consistently exceeding resolution targets.• Utilized various internal CRM and member self-service systems to facilitate accurate and timely responses to member inquiries, achieving a nearly perfect first-contact resolution rate.• Identified and escalated complex member inquiries beyond my expertise to appropriate internal teams for specialized technical support -
WaitressWaffle House, Inc. Dec 2016 - Feb 2020Leesburg, Georgia, United States• Juggled simultaneous customer orders for up to 4 tables during peak hours, ensuring 100% accuracy and an average wait time of under 10 minutes, maximizing customer satisfaction and increasing store sales• Streamlined restaurant operations by anticipating guest needs, refilling supplies proactively, and maintaining a clean and organized work area.• Processed customer transactions efficiently using a point-of-sale (POS) system, achieving a 100% accuracy rate and reducing average checkout time while improving customer satisfaction and overall store order.
Frances Loggins Education Details
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Computer Engineering -
Albany Technical CollegeAutomotive Technology -
Albany Technical CollegeGed
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Devry UniversityEngineering Technology
Frequently Asked Questions about Frances Loggins
What company does Frances Loggins work for?
Frances Loggins works for Conduent
What is Frances Loggins's role at the current company?
Frances Loggins's current role is Google IT Support Certification Student | Customer Service Background | Technical Skills Developer | Conduent Employee.
What schools did Frances Loggins attend?
Frances Loggins attended Devry University, Albany Technical College, Albany Technical College, Devry University.
Who are Frances Loggins's colleagues?
Frances Loggins's colleagues are Taya Lloyd, Suzette Denton, Ervin Estuardo Ortega Carrillo, Shawn Robinson, Peterson Aurelian, Mba, Nanda Kumar, Shakerra Jackson.
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Frances Loggins
Mobile, Al -
1wafflehouse.com
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