Frances Mcray Email & Phone Number

Raleigh, Nc, Us

Manages administrative functions for Contracts & Grants Management Division* Administration/Project Coordination – Coordinates, prioritizes, performs administrative duties for Contracts & Grants unit* Contract Management – Manages contracts process for NC Works Career Center, indigent dental, ITTS, Transportation Sponsoring Agencies, Shelter Plus Care, special rates foster care, NCDHHS Public Health Consolidated Agreements, and backup assistance for Grant Application Letters of Support Requests* Contract Requests Gatekeeper – Assigns all new contract requests, on a rotational basis* Interfaces with providers for required information such as W-9s, certificates of insurance, vendor enrollment applications, etc.* P-Card Administration – Purchases supplies for Contracts & Grants Management Unit, Administration/Operations Staff and the Customer Service Unit* Processes reconciliation of P-Card statement in financial system (Advantage) monthly; maintains purchase records* Verifies Deposits for WCHS Finance* Meeting Coordinator – Schedules/coordinates and documents team meetings* Manages Central Files – Manages filing, reorganization/organization of Division’s filing system; and purging of aging files* Assisted with Review and Data Entry of Service Matrix within Performance Budgeting financial application for over 50 programs for review by Wake County Board of Commissioners in preparation for the FY12 Budget Proposal* Data Entry/Data Collection/Medicaid Billing – From 9/30/2013 to 1/15/2014, Assisted in WCHS Client Accounting unit for 20 hours/week entering data in various practice management systems for Medicaid reimbursements and data collection, while receiving on-job training on AS400/PCMS, the State Medicaid System, and GE Centricity.

Raleigh, Nc

Manages administrative functions for family business* AR/AP - Processes accounts receivables/payables* Ledger/Balance Sheet - Maintains/Balances company's business check ledger* Bank Reconciliation - Maintains and Reconciles company's business banking account* Creative Marketing/Planning and Implementation - Develops and assists in marketing strategies* Receipts itemizing/Tax preparation - Categorizes and totals receipts at year end, and audits/reconciles against business check ledger* Reporting - Prepares submits monthly state sales tax and withholding reports and taxes and quarterly federal withholding reports and taxes* Purchasing - Purchases office supplies, materials

Cary, Nc

* Effectively administered cases for survivors to receive health, pension and/or life insurance benefits* Completed the case life cycle, bringing to closure death cases that were managed on a daily basis* Obtained requirements to complete benefits processing via outbound calls/correspondence to participants* Responded to incoming calls and inquiries from my participant case load and addressed all issues/concerns* Provided the highest level of service by maintaining a high degree of policy knowledge, as it pertained to the company, the client, and the industry, and through effective use of provided tools and other resources

Provided account management and maintenance and was inside sales representative to 20+ accounts, while focusing on building account base from 200+ leads in the secondary marketplace.* Effectively managed existing customer account base* Aggressively pursued new business opportunities with IT providers* Stimulated account activity and growth through aggressive outbounding* Assisted with overflow incoming calls by closing sales and providing customer service to customers calling in as referrals from the IBM Options Continuation Program.* Made independent purchasing decisions up to $1,000 and placed purchases to fill customer orders for non-stocked product. Purchased larger orders, usually exceeding $10,000, with manager’s endorsement.* Determined product market value, set product pricing, selected vendor sources and placed purchase orders* Maintained a high level of proficiency on all sales systems and policies* Provided the highest level of service by maintaining a high degree of product knowledge, market knowledge, company information and policies, and through effective use of provided sales tools and other resources

Cary, Nc

05/2000 – 09/2000Provided account management and maintenance and was inside sales representative to 40+ Texas accounts that purchased a minimum of $120K annually through distribution with a focus on increasing the number of business partners and their level of business partnership* Maintained open communication with outside field representatives to provide high touch service to potentially larger accounts to increase account activity and growth and met their special needs or concerns, as well as unlocked large opportunities* Aggressively pursued new business opportunities with IT providers* Maintained accurate and complete profiles on assigned customer base* Followed up on all generated sales via sales reports* Maintained a high level of proficiency on all sales systems and policies* Provided the highest level of service to all customers by maintaining a high degree of product knowledge, market knowledge, company information and policies, as well as through effective use of provided sales tools and other resources 08/1998 – 05/2000 Provided account management and maintenance and was inside sales representative to 60+ focus accounts in the Central United States of KS, NE, ND, SD, and IA that purchased a minimum of $50K annually08/1998 – 08/1998 Provided account management and maintenance and was inside sales representative to 200+ accounts in the Central United States of KS, NE, ND, SD, and IA that purchased a minimum of $24K annually10/1997 – 07/1998 Provided account back-up, customer service and support on all inbound calls and outbounded to a broad customer base of 300+ accounts in the Central United States of KS, NE, ND, SD, and IA that purchased up to $24K annually

Research Triangle Park, Nc

Assisted the Director of Administrative Support Services in the management and coordination of administrative services and projects for the Center* Assisted in the contacting of vendors and coordination of large copy jobs, printing jobs, bulk and special mailings, off-site file storage, equipment repair and maintenance, and delivery services* Coordinated/Prioritized/Logged/and Distributed administrative tasks among staff of Administrative Assistants, as well as assisted in completion of work and department projects, as needed* Maintained bookkeeping of vendor accounts for bulk mail, business reply and postage, and maintained an adequate operating balance for each account* Installed/Transferred/Deleted Company Voice Mail (Atcom) Extensions, as necessary, from Center’s main computer* Provided maintenance level support for the Triangle Area Research Directors Club (TARDC) database using Corel Paradox database program* Provided executive level administrative services to the Vice President of Education and Training

Loan Originator

Acted as initial contact between company and client base; Work involved high volume customer contact, telemarketing and data entry* Acquired loan applicants through telemarketing and outgoing correspondence* Serviced calls by taking applications from respondents to televised advertisements* Electronically retrieved and processed credit information from credit reporting agencies

Bachelor Of Arts, Political Science/Public Administration

Activities and Societies: BSU ChoirDates attended: 8/1986 to 5/1988 8/1989 to 5/1992

Education record

Education record