Frances Riggs Email and Phone Number

• Mastered professional office procedures• Learned varied computer programs• Prepared reports, memos, letters, and other documents• Communicated effectively with multiple departments to plan meetings• Screened incoming telephone calls to the Office Administration department• Operated office equipment, such Xerox and scanners, facsimile machines, and voicemail systems• Handled multi-faceted clerical tasks, such as data entry and filing• Practiced departmental standards & regulations• Proficient with Microsoft Office programs (Word, PowerPoint, Excel, Outlook, etc.)

Assisted with the day to day operations for Council member Marion Barry* Answered phone systems and directed calls to appropriate parties* Scheduled appointments and meetings* Addressed correspondences to local contingents* Provided Internet research for Ward 8 residents* Created informative flyers for community events* Answer inquiries regarding information such as schedules and policies