Frances Smith Email & Phone Number

Hemel Hempstead, Gb

Bermuda

Bermuda

Bermuda

Bermuda

Bermuda

Currently I instruct three classes a week for the Lifelong Learning Centre within the Bermuda College.- Joint and Core - Cardio Dance - Joint and Mobility Therapy

P & O Cruises

I was employed as a Fitness Director and Personal Trainer for Steiner Transocean and contracted for a minimum of 70 hours per week; including 14hour shifts onboard the vessel P&O Ventura. Within these five months I demonstrated excellent customer service whilst meeting and exceeding sales targets. The job role included; instructing a variety of fitness classes, private training sessions, presenting health and wellness seminars for approximately fifty people, one to one private BCA (Body composition Analysis) and nutrition consultations, providing a flexible fitness schedule supporting the needs of the spa, generating revenue through retail and service sales, actively promoting the spa, treatments, services, seminars, retail and promotions available and delivering excellent customer services skills in order to provide the highest quality environment and instruction to meet the needs of the guests.

Leeds, United Kingdom

I was employed as a fitness instructor and leisure assistant in a luxury spa and gym facilities owned by QHotels. The job role included; instructing fitness classes, a complete understanding of the fitness and spa offerings to educate and promote guests in these areas, handle guests questions and concerns professionally, check guests in upon arrival at reception, actively promote and conduct membership sales and tours, cashing up and balancing payments at the end of shifts and delivering exceptional customer service at all times.