Frances Young Email and Phone Number

• Monitor daily assignment of work, production schedules and day to day workflow of a team of 20 employees• Ensure that all team members have proper training, tools and equipment• Collaborate with Program Managers and Production Delivery Manager to procure new equipment as needed.• Partnered with Production Delivery, Program Management, Quality and Engineering to ensure that established procedures are followed and production schedules are met. • Provide coaching and support to production team on training requirements, performance assessment and development.• Monitor labor cost to ensure contractual compliance• Support and collaborate on process improvements initiative with engineer and production team to reduce product lead time• Monitor timely dispositions of the scrap parts

• Ensure a safe work environment. • Drive investigation and root cause analysis for all safety related incidents within their department. • Define area’s Key Performance Indicators • Support and drive the lean manufacturing system; assign work; and recommend and implement improvements in production methods, equipment, operating procedures, employee relations, and working conditions. • Oversee all departmental activities in accordance with company policies and procedures and applicable laws. • Build employee engagement through thoughtful incorporation of employee ideas. • Responsible for area performance measures and individual employee work performance • Provide coaching and direction to employees at various levels within the organization. • Responsible for communication at all levels of the organization. • Ensure required documents like process sheets, control plans, FMEA’s, FPPA, job instructions, etc. are completed and on the line. • Write and or support the writing of AR narratives to justify the funding needed for cost reductions and continuous improvement projects • Ensure proper and timely dispositions of the parts on hold as it pertains to rework or to be scrapped • Actively support any downtime, quality, or performance needs through troubleshooting and problem solving using different problem-solving applications like 8D, 6 Sigma, etc. • Ensures future program needs are met through evaluation of department capacity, OEE, cycle times, etc • Manage and oversee warehouse for raw and finish good inventory

• KPI Ownership (EQDC)• Responsible for safety and environmental issues• Production planning; work with production team to ensure target compliance while reducing customer lead time• Responsible for continuous improvement in the value stream to drive month over month cost reduction• Manage processes to increase production throughput and eliminate waste• Responsible for collecting and reviewing production data from production cells to ensure implemented process improvements are sustained• Participate and lead Kaizen events to improve processes• Train production operators on new machines, manufacturing processes and Lean tools (Kanban, Standard Work, 5S, SMED, TPM, etc.)• Manage inventory by incorporating Kanban for all purchased parts

Manage production processes to increase production throughput and eliminate waste• Responsible for collecting and reviewing production data from production cells to ensure implemented process improvements are sustained• Work with NPI engineers in the planning and designing of new products• Participate and lead Kaizen events to improve processes• Train production operators on new machines, manufacturing processes and Lean principles

• Maintain manufacturing staff by recruiting, selecting, orienting, and training employees• Promote a safe and secure work environment• Develop personal growth opportunities for all associates• Manage material flow, accuracy and quality of work performed, and unplanned maintenance support requirements.• Improve schedule linearity, total product cycle time, inventory levels, manufacturing effectiveness and employee satisfaction.• Develop, implement, and maintain manufacturing strategies for production measurements• Ensure compliance to safety rules, work expectations, housekeeping standards and consistency of operating practices across shifts and work areas.• Monitor product quality and drive continuous quality improvement activity to prevent quality issues. When quality incidents happen. leads root cause / corrective action analysis with direct reports and coordinate corrective actions as necessary.• Actively participate in Kaizens and Lean Operation activities.• Identify opportunities and propose ideas to minimize or eliminate environmental problems and participates in the definition of environmental objectives and targets.

Responsible for the coaching of site personnel in the practical application of Lean and Six Sigma tools and techniques in order to deliver sustainable benefits and increase capability to meet the needs of customers. Identify opportunities in entire organization for improvements and execute Operational Excellence and Process Improvement/Best Practices. Provide coordination of all activities relating to Operational Excellence and enhancing knowledge of the tools and techniques.

• Provide project management, supervision and optimization services that guarantee delivery of products in a timely manner. • Track progress of units, yields and unit reworks. • Adjust to changing demands (EC's and JIS), and strategize with managers/supervisors and production floor personnel to assign cell area task. • Initiate and participate in Root Cause Analysis (RCA's) when issues arise, participate in QCPC in different cell areas while providing feedback on problems and identifying with quality control defective parts and wrong parts to improve workmanship. • Coordinate with Planning and Manufacturing to ensure product delivery and the availability of manufacturing materials for order completions.• Perform time studies and line balancing among different product lines, to establish standard times per operation• Identify areas for improvement in current processes

Lead and implemented multiple design projects in WarehouseEstablish layout of manufacturing cell and most efficient sequence of operations and workflowIdentify areas for improvement in processing efficiencies, capacity, safety, and ergonomics.Work effectively with the design team to ensure that all material is delivered on time to the production lineDevelopment and documentation of standard workConduct time studies and line balancing in all warehouse operationsProvide cross trainings to all warehouse operatorsCreation of routers

• Maintenance and Service Division BMS• Coordinate monthly maintenance visits • Direct supervision to a group of technicians• Maintain a tracking system for all the customers, work orders, and inventory• Ensure that all fire alarm systems' functionality and installation are following the National Fire Protection Association Code• Perform semi-annually audio-visual tests on fire alarm systems• Verify that the systems' programming is up to date.

• Develop Capacity Analysis and Ramp up Plans• Identified improvement opportunities • Implemented Continuous Improvement and Cost Reduction projects• Conducted Time Studies among different manufacturing lines• Designed and Implemented layouts for different product lines, focused on the Lean Six Sigma Methodology. • Direct Supervision of sixteen employees • Worked on a new product line transfer• Prepare PQ and IQ validations for new manufacturing equipment• Evaluate processes and equipment performance • Evaluate processes and product improvement opportunities• Perform CAPAs and change control (Technical Writings)• Coordinated and provide cross-trainings• Analyze requirements for assigned resources and group• Responsible for gathering performance data in production• Determine the production capacity needed to meet changing demands

• Worked on improving the quality of our health insurance services through challenging group projects throughout the company and by conducting surveys and evaluating data in order to meet company standards and customers' specifications

• Responsible for the documentation and validation of Electronic • Banking Processes• Coordinated and provided cross trainings to employees in the Operations Department

• Conducted Time Studies among different manufacturing lines• Designed and Implemented layouts for different product lines, focused on the Lean Six Sigma Methodology. • Assisted Supervisors and Engineers on meetings• Coordinated and provided cross trainings to employees • Organize presentations to High Management • Identified improvement opportunities • Design and Implemented Quality Improvement projects