Reservations Department per Almar Jesolo Resort & SPA e Almar Giardino di Costanza Resort & SPA

SHIFT PLANNING AND MANAGEMENT- Team schedule management- Plan and hold of front desk team meetings- Eployees requests and issues managementFRONT DESK CHECK-IN/OUT SUPERVISOR - Stagiaire recruiting and tutoring- OTA review and complain management with "Trust you" system- Review based strategic actions-Arrivals check and rooms prelocationGROUP RESERVATION MANAGEMENT- Client relationship management with "ALL - Accor Live Limitless" fedelity program: clients… Show more SHIFT PLANNING AND MANAGEMENT- Team schedule management- Plan and hold of front desk team meetings- Eployees requests and issues managementFRONT DESK CHECK-IN/OUT SUPERVISOR - Stagiaire recruiting and tutoring- OTA review and complain management with "Trust you" system- Review based strategic actions-Arrivals check and rooms prelocationGROUP RESERVATION MANAGEMENT- Client relationship management with "ALL - Accor Live Limitless" fedelity program: clients fedelity credits management, clients preferences management)- Offer proposal in according with revenue management team- Registration on PMS and payment process managementADMINISTRATION AND BILLING MANAGEMENT - PMS fols- GDM verification- Credit note issuing Show less

- Check in-out- Room prelocation- Arrivals check- Requests and claim management- Group booking managementEnglish, French and Spanish fluent talker and writer