HighWire builds websites and identity access management systems for publishers. I am responsible for:• Managing a variety of different clients with personal responsibility for maintaining these• accounts• Conducting regular communication with account contacts and chairing quarterly client• executive reviews• Growing account revenue and tracking all opportunities in the CRM (SalesForce)• Acting as a strategic partner to help clients find a solution for their needs• Creating account plans and ensuring their implementation (including setting and• reviewing revenue targets)• Attending conferences and entertaining clients at company hosted events

I was in charge of managing and developing all existing and new client relationships. My role included: • New business development: identifying new opportunities, contacting cold and warm leads, arranging meetings, attending meetings and converting leads to clients• Consulting with clients, advising them on the best solution to meet their needs• Handling initial project enquiries and producing quotes and proposals• Working with the production team to manage client projects from beginning to end• Undertaking customer feedback and feeding back to the team

I was responsible for developing and implementing the company’s marketing strategy and building relationships with leads and clients. This included:• Managing and planning content generation for the website and social media streams• Establishing what the marketing budget should be and planning how it should be spent, then managing the budget throughout the financial year• Tracking all website, email and social media activity using analytic tools• Using data and analysis to create the monthly marketing report and presenting this to the team in the company’s monthly business meeting• Identifying new business leads, contacting leads and conducting sales meeting

I was in charge of implementing the marketing and sales strategy. This involved:• Managing and growing all social media accounts, including Twitter, LinkedIn, Google +, Facebook, YouTube and Vimeo• Producing or coordinating all content for the website and social media streams, including blogs, vlogs, reports, white papers and case studies • Creating the monthly newsletter and tracking the analytics• Networking, identifying potential leads and developing client relationships

I was part of team of marketing specialists who hosted events and workshops focused on digital marketing for CIM members and non-members. We exceeded our targets from CIM and ensured all our events generated a profit. My responsibilities included:• Recognising relevant topics/trends within digital marketing• Finding speakers, arranging digital events and hosting the events• Liaising with CIM members and informing them of upcoming events• Gathering feedback from the events to steer the event strategy

I worked on a project to transfer an organisations paper files onto clearly sorted and organised paper free filing system. The role included:• Assisting Project Manager• Handling sensitive and confidential material as directed• Working closely with a team to deliver projects and meeting tight deadlines

I worked on the Independent’s launch of a political campaign called Democracy 2015 as part of a core team of graduates and volunteers that were selected by the newspaper.• Starting, managing and growing the social media accounts • Organising, publicising and hosting regional meetings• General admin, responding to queries via email, entering data into the relevent databases and organising information