Chief Of Staff
• Triaged emergent issues to appropriate departments/staff• Developed, streamlined, and implemented policies, procedures, and systems• Met with donors and board members, prepared board meeting materials, and represented organization at external events• Fostered an environment of continuous improvement, including initiating strategic planning processes and setting evaluation priorities, designing data collection tools and processes, and conducting analyses and reporting for quality assurance, program development, and internal and external communications• Operationalized lessons learned through training, technical assistance, and capacity building• Oversaw legal matters and Human Resources Department• Managed administrative departments during leadership transitions, including acting as Interim Chief Development Officer and primary board liaison for six months (Aug 2019 – Feb 2020) and overseeing the organization’s most financially successful gala ($1.2 million)• Managed transition to remote work due to COVID-19, wrote work from home policies and communications plans, ensured technological access, and designing staff support activities