Francesca Cicatelli Email & Phone Number

Saint Petersburg, Fl, Us

St Petersburg, Florida, United States

St Petersburg, Florida, United States

Manage all aspects of business ownership and operational management, keeping business running smoothlyCollaborate with up to 6 local businesses bimonthly to collaborate on joint events Research current markets to identify customer needs and preferences through social media and through building relationships with past customers Develop and implement an effective marketing strategy through Instagram to increase brand awareness and a customer base of 400 followers.Maintain up-to-date, organized records of all transactions related to business finances showing how much money is being spent and being made.

St Petersburg, Florida, United States

Consistently build strong relationships with clients by providing friendly customer service, responding promptly to inquiries, and following up after each walk or home stay is completed.Maintain contact with an average of 10 clients on a daily basis.Schedule and execute an average of 30 walks every week.Maintain accurate records of dog walking routes, times, distances walked and any incidents that occur.Provide individualized care for each animal according to their needs, including administering medication as required and adhering to dietary restrictions and behavioral protocols.

St Pete Beach, Florida, United States

Created accounts and implemented marketing strategy through Instagram and Facebook, driving organic traffic to website, resulting in an increased customer base. Created ads and infographics to promote company through email marketing with Adobe Photoshop and Illustrator.Created and managed jewelry retail website with Shopify.Exhibited strong organizational skills to manage marketing projects and administrative functions simultaneously.Developed and maintained filing systems for confidential company documents, customer contact information, and inventory lists with Excel and Google Workspace.Processed invoices accurately in a timely manner.

St Pete Beach, Florida, United States

Communicated with patrons about the food being served, and ensured their satisfaction with the product, explaining the kitchens process clearly and concisely, resulting in higher customer satisfaction rates. Communicated effectively with every team member within the workplace to properly orchestrate optimal customer service, by devising a plan of action to ensure efficient running of the kitchen each shift.Trained 4 new employees on food preparation techniques, proper use of equipment and kitchen safety protocols.

St Petersburg, Florida, United States

Greeted and accommodated guests, building a positive experience from first interaction.Exercised focus and concentration to keep track of table’s needs and remember orders of each patron assigned to my section, in a timely manner.Prioritized multiple tasks in a dynamic environment and stayed calm and composed throughout busy shifts.Effectively resolved any issues or miscommunications between the patrons, servers, and back of house staff.

Bachelor'S Degree, Sociology

Bachelor'S Degree, Sociology