Francesca Codazzi Email & Phone Number

London, England, United Kingdom

London, United Kingdom

As Accommodation Manager, I liaise with the British Council during inspections to ensure compliance with health and safety regulations within the premises. I ensure operational efficiency and productivity by organizing activities, assigning responsibilities to employees, monitoring performance, and conducting regular evaluations, resulting in superior client satisfaction. Moreover, I serve as the main point of contact for clients’ portfolios—providing optimum customer service by addressing… Show more As Accommodation Manager, I liaise with the British Council during inspections to ensure compliance with health and safety regulations within the premises. I ensure operational efficiency and productivity by organizing activities, assigning responsibilities to employees, monitoring performance, and conducting regular evaluations, resulting in superior client satisfaction. Moreover, I serve as the main point of contact for clients’ portfolios—providing optimum customer service by addressing concerns with complaints and providing client-focused solutions. Show less

London, United Kingdom

In my capacity, I steered proficiency by guiding junior team members, providing systematic training, and broadening the department’s portfolio. I exemplified administrative skills by checking accommodation availability while considering the client’s needs and preferences. Furthermore, I exhibited financial responsibilities, including processing payments, sending confirmation details to customers, and keeping the audit updated

Londra, Regno Unito

In my position, my responsibilities include matching the appropriate host family for each student, according to the needs of each client and partner school, while dealing with the emergency line of the company on a weekly basis. Also, I demonstrated top-notch problem-solving expertise by sorting out any issues that may arise with bookings or reservations.

Londra, Regno Unito

As the Accommodation Officer, I executed organizational skills by compiling weekly payment lists and coordinating changes to payments throughout the week. In addition, I ascertained customer satisfaction by developing an effective working relationship with all homestay providers, ensuring all the support was given.Being the Marketing Officer, my duty was to promote the company on the website and social media by writing, managing, and updating website content and digital documents while… Show more As the Accommodation Officer, I executed organizational skills by compiling weekly payment lists and coordinating changes to payments throughout the week. In addition, I ascertained customer satisfaction by developing an effective working relationship with all homestay providers, ensuring all the support was given.Being the Marketing Officer, my duty was to promote the company on the website and social media by writing, managing, and updating website content and digital documents while designing tailored offers and packages focused on each customer’s need. Furthermore, I identified marketing strategies by targeting customers through surveys and research, resulting in continuous process improvement and revenue growth. Show less

London, Uk

I oversaw daily operations in my position and ensured guest accommodations and stay ran smoothly while promoting excellent customer service. I communicated with guests regarding accommodation details, days of stay, and the number of guests for proper booking. Finally, I was accounted for fielding all rental inquiries, securing reservations, delivering contracts, offering enhancements, managing all financials, inspecting properties, overseeing housekeeping, checking in guests, and addressing all… Show more I oversaw daily operations in my position and ensured guest accommodations and stay ran smoothly while promoting excellent customer service. I communicated with guests regarding accommodation details, days of stay, and the number of guests for proper booking. Finally, I was accounted for fielding all rental inquiries, securing reservations, delivering contracts, offering enhancements, managing all financials, inspecting properties, overseeing housekeeping, checking in guests, and addressing all guest issues/complaints. Show less

Rome, Italy

Blogger and photographer, content manager and author of a travel blog.

Communication Support Worker, Deaf And Deaf Blind Children Communication

Italian Sign Language - Level 3, Deaf Awareness And Disability

Humanities/Humanistic Studies