Managed MD's and Line Managers complex and frequently changing travel arrangements and coordinated pre-planning of trips.Planned and organised events onboard; coordinated with outside vendors such as local hotels, marinas and entertainment, while maintaining open dialogue with clients to ensure smooth running events.Distributed Company-wide announcements; booked conference rooms.Conducted research to prepare, gather, and proof briefing materials, agendas, and decks for all executive level meetings.Scheduled and coordinated creative and educational activities.Processed travel expenses and reimbursements.

Personal Assistant to the Human Resources Vice PresidentManaged incoming and outgoing communications on Department Head’s behalf, as well as prepared and filed presentation materials and reporting documents. Arranged travel and reservations for department personnel. Oversaw appointment calendar and coordinated meetings, video conferences, and conference calls. Monitored employee timesheets and regularly tracked budget systems through SAP system, managed purchase requests, Service Entry Sheets (SES) and goods received (GR) documentation. Collected authorisations to initiate hiring process. Gathered documentation for new hires, current staff, retirees, and resigning and dismissed employees, including confirmations, promotions, changes in job, and grievances.

SADARA HP-LDPE PROJECT (Saudi Aramco and The Dow Chemical Company)Support for a team of 20 people. Maintained ingoing and outgoing documentation, including preparation and issuance of Technical Query (TQ), Change Order (CO) and Change Order Request (COR) forms and bid extension letters. Monitored electronic log of Change Notice (CN), COR, and CO status. Managed change order requests, change order log, and hard copy archive. Assisted in compiling reporting/background documents and presentation materials.

SADARA HP-LDPE PROJECT (Saudi Aramco and The Dow Chemical Company)Supported Senior Project Manager and Business Representative with business travel and expense reporting in SAP, passport and visa requests, agenda management, and leave of absence administration. Planned guest welcoming activities, meetings, videoconferences, and workshops for mid-sized groups. Prepared correspondence, PowerPoint presentations, organisation chart, and meeting calendars. Maintained filing systems and issued filing documentation references to contractor and client. Distributed hard and soft copy documents and coordinated purchase order delivery to suppliers. This included translation activities from Italian to English.

SHAH PROJECT - Gas Development Project for Abu Dhabi Gas Development Company Limited.Worked alongside eight secretaries offering general support to project management team with ~60 engineers. Arranged international travel for staff members, including flight and hotel booking. Organised meeting rooms. Planned logistics and booked transportation and food services for small events. Set up and managed electronic/manual filing systems and document registers. Provided diary management. Composed project correspondence, typing letters, faxes, and reports.

Performed front-office duties, greeting arriving guests in professional and courteous manner. Answered incoming telephone calls, arranged couriers, managed filing/records, and completed data entry. Handling and processing of all incoming and outgoing post.

Organised vacation and travel packages for clients, including Deutsche Bank and Internazionale Football Club. Set itineraries, booked flights, and arranged rental car and recreational services to ensure a seamless travel experience for customers. Promoted travel packages on behalf of cruise lines, resorts, and specialty travel groups.

Analysed specific requests from private clients and national/international tour operators in order to tailor the best solution for their specific needs, including the negotiation of rates and the final presentation of offers. Coordinated both private clients and group bookings for private labels, including Leading Hotels of the World, Summit Hotel, and Golden Tulip Hotels. Satisfaction of completing seamless requests for packages for large groups of up to 200 people.

Managed and delivered bespoke travel solutions to a portfolio of private clients, international leisure groups, and hotels chains, such as Hilton, Summit, Leading, Intercontinental, Shangri La, Starhotels, and Best Western. Devised tailored, highly effective vacation solutions based on customer-specific needs and requirements. Developed detailed profiles for clients and their families. Executed post-trip calls to obtain feedback. Cultivated excellent supplier relationships. Consistently met or exceeded sales targets.