Francesca Cuzzolin Email & Phone Number

Sales Manager I Jan 2023- Present• Development and execution of sales strategies to drive revenue growth and achieve occupancy targets for ten buildings across London• Identifying, qualifying and cultivating clients relationships, tailoring solutions and ensuring client satisfaction to drive retention and referrals• Market analysis to inform pricing strategies and enhance the company’s market position• Collaborating closely with the marketing team to develop campaigns and… Show more Sales Manager I Jan 2023- Present• Development and execution of sales strategies to drive revenue growth and achieve occupancy targets for ten buildings across London• Identifying, qualifying and cultivating clients relationships, tailoring solutions and ensuring client satisfaction to drive retention and referrals• Market analysis to inform pricing strategies and enhance the company’s market position• Collaborating closely with the marketing team to develop campaigns and strategies to promote our workspace offerings• Leading negotiations with clients and ensuring excellent customer service throughout the sales process • Training and development of the sales team• Tracking sales performance, analysing data and generating reports to identify areas for improvement and optimize sales strategiesCommunity Manager I Jan 2022- Dec 2022• Managing the entire sales process through the viewings, negotiations and finalising sales.• Meeting targeted revenues and promoting contract renewals• Overseeing the tenancy management process, managing move in/out procedures, processing invoices and monitoring payments• Promoting residents’ satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues• Performing routine building inspections of all communal areas, providing a “hands on” presence where needed to keep the development clean and tidy and ensuring H&S implementation and management• Managing all contractors both routine and non-routine for H&S, maintenance works, and other third parties within the development Show less

• Effective management of budgets and profit and loss accountability to maximize profitability• Streamlining business processes to enhance efficiency and productivity• Training and mentoring 15+ staff members on customer service skills and H&S standards• Managing all aspects of event planning and execution, from conceptualization to implementation• Generating reports for Directors, preparing H&S documentation and completing risk assessments.• Building strong relationships… Show more • Effective management of budgets and profit and loss accountability to maximize profitability• Streamlining business processes to enhance efficiency and productivity• Training and mentoring 15+ staff members on customer service skills and H&S standards• Managing all aspects of event planning and execution, from conceptualization to implementation• Generating reports for Directors, preparing H&S documentation and completing risk assessments.• Building strong relationships with business partners, suppliers, contractors to be on top of industry trends, negotiate better deals and identify new opportunities• New opening management Show less

Master'S Degree In Public Policy And Administration

Bachelor'S Degree In Politics And International Studies