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Francesca Di Cosimo is listed as Bespoke Reservations Service Specialist at Rocco Forte Hotels, a with 888 employees, based in Rome, Latium, Italy. AeroLeads shows a matched LinkedIn profile for Francesca Di Cosimo.
Francesca Di Cosimo previously worked as Regional Reservations Consultant at Rocco Forte Hotels and Front Office Agent & Concierge at Nh Hotel Group. Francesca Di Cosimo holds Laurea Triennale, Lettere Moderne from Sapienza Università Di Roma.
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Francesca Di Cosimo is a Bespoke Reservations Service Specialist at Rocco Forte Hotels. She possess expertise in vendite, assistenza clienti, microsoft office, microsoft word, problem solving and 13 more skills. She is proficient in Francese, Spagnolo and Inglese.
Listed skills include Vendite, Assistenza Clienti, Microsoft Office, Microsoft Word, and 14 others.
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Branch office of the Regional Reservations Department with both reactive and proactive function dedicated to the sales optimization of the Presidential Suites, Verdura Resort Private Villas and the Rocco Forte Apartments in Rome and Milan.The role meets halfway the tasks of a Reservations and Sales Department
Roma, Lazio, Italia
• A Regional Reservations Consultant is responsible for creating and sending reservations offers and confirmations, liasing with major luxury consortias and Guests. • Each interaction is warmly carried meeting LQA standards. • The reservations are properly registered on Opera Cloud PMS detailed with personal preferences or requirements for the properties operational departments. • Process and control incoming bookings via all the reservation systems, OTAs and TAs• Effective communication, a strong teamwork mindset and attention to detail are essential skills to deliver and maintain the highest level of customer service Rocco Forte Hotel portfolio: Hotel de Russie, Rome | Hotel de la Ville, Rome | Rocco Forte House, Rome | Hotel Savoy, Florence | Verdura Resort and Private Villas, Sciacca | Villa Igiea, Palermo | Masseria Torre Maizza, Savelletri di Fasano | Rocco Forte House, MilanNext opening: Hotel Carlton, Milan
Roma, Lazio, Italia
• Front Office and Concierge duties, as well as Back Office procedures. • Direct and OTA reservations management• Provide assistance to customise each guest experience while in Rome• Keep track of guest accounts payments and posts additional charges if required on SAP system• Manage events happening in the Hotel's restaurant and panoramic terrace via formal agreement, keep trace of the required deposits and issue receipts
Roma, Lazio, Italia
• Front Office duties, greet and welcome guests upon late arrival. • Daily records for upcoming arrivals, guests in house and departures ensuring amenities and room assignment. • Cashier closure for the Front Office on Fols system and Food and Beverageon Simphony system• End of day revenue and account reports • Maintain a house bank and verify the accurate report of receipts of the day, providing system adjustment• Training of the Front Desk team to the night procedures, ensuring daily tasks are correctly delivered for a smoother flow from day to night shift
Roma, Italia
• Greet and welcome guests upon arrival• Register documents complying with GDPR procedures in Fidelio PMS, verify reservation’s details complete with address and credit information• Accept payment for guests’ accounts, maintain a house bank and make an accurate report of receipts daily• Provide outstanding customer service meeting the LHW service standards, handling possible criticalities solving them according to the guests needs and expectations• Assist the Concierge Team in their tasks, booking reservations accordingly• Night shift duties and reporting
Roma, Italia
• Learn Front Office procedures handling Guests information and billings on Opera PMS• Greet guests upon arrival, manage personal information and data, recognise Hilton Honors guests• Provide conciergerie services illustrating the city, booking tours, transfers and restaurants• Back Office procedures and OTA reservations management
Other employees you can reach at roccofortehotels.com. View company contacts for 888 employees →
Ginevra Baldassari
Colleague at Rocco Forte HotelsGeneva, Switzerland
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MV
Michelle Van De Loo
Colleague at Rocco Forte HotelsNew York, United States
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SL
Salvatore Lizzio
Colleague at Rocco Forte HotelsFiumicino, Latium, Italy
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GA
G A
Colleague at Rocco Forte HotelsGreater London, England, United Kingdom
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MS
Marzia Straccali
Colleague at Rocco Forte HotelsGreater Rome Metropolitan Area, Italy
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RA
Rita Albino
Colleague at Rocco Forte HotelsSciacca, Sicily, Italy
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AD
Andrea D'Amato
Colleague at Rocco Forte HotelsItaly
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SF
Salvatore Falco
Colleague at Rocco Forte HotelsSciacca, Sicily, Italy
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AP
Achille Persia
Colleague at Rocco Forte HotelsEdinburgh, Scotland, United Kingdom
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ЕЖ
Екатерина Желвакова
Colleague at Rocco Forte HotelsSt Petersburg, St Petersburg City, Russia, Russian Federation
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Quick answers generated from the profile data available on this page.
Francesca Di Cosimo works for Rocco Forte Hotels.
Francesca Di Cosimo is listed as Bespoke Reservations Service Specialist at Rocco Forte Hotels.
Francesca Di Cosimo is based in Rome, Latium, Italy while working with Rocco Forte Hotels.
Francesca Di Cosimo has worked for Rocco Forte Hotels, Nh Hotel Group, Mama Shelter, Aldrovandi Villa Borghese, and Hilton Garden Inn.
Francesca Di Cosimo's colleagues at Rocco Forte Hotels include Ginevra Baldassari, Michelle Van De Loo, Salvatore Lizzio, G A, and Marzia Straccali.
You can use AeroLeads to view verified contact signals for Francesca Di Cosimo at Rocco Forte Hotels, including work email, phone, and LinkedIn data when available.
Francesca Di Cosimo holds Laurea Triennale, Lettere Moderne from Sapienza Università Di Roma.
Francesca Di Cosimo is listed with skills including Vendite, Assistenza Clienti, Microsoft Office, Microsoft Word, Problem Solving, Powerpoint, Settore Alberghiero, and Comunicazione.
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