Francesca Epifani Email & Phone Number

London, England, United Kingdom

Bikeworks is a London based community-evolved social enterprise that uses cycling as a ‘tool for good’ to address social, economic and environmental challenges across London’s communities.- Providing administrative and coordination support to enable the effective delivery of activities.- Working closely with the Finance Manager to ensure that quotes and invoice raised on Xero arecorrect and outstanding payments are chased.- Ensuring the timely completion of end-of-month processes, for example invoices and timesheets.- Providing accurate data and information on CRM system and spreadsheets, for internal and external reporting and monitoring.- Managing relationships with our freelance team and across external stakeholders, e.g. funders, businesses, customers and beneficiaries.- Co-managing the website, its content and user experience using WordPress.

London, England, United Kingdom

Pedal-powered passenger transport and logistics.- Delivering goods on e-cargo bikes for individuals and businesses.- Distributing Lime batteries around London to facilitate micro mobility.- Liaising with Dispatch Team and Suppliers to maximise income and customer satisfaction.

London, England, United Kingdom

L&Q Living supports people with mental health illnesses, people with learning disabilities, and older and young people. Their bespoke services offer choice, involvement and control to help build independence. This includes a mixture of care and support, housing management and agency-managed services.- Creating personalised support plans and risk assessments.- Keeping shared drive and clients’ folders and records up to date.- Providing support sessions to maximise key clients physical and mental wellbeing, personal safety, participation in the local community, life skills and money management.- Carrying out incident reports to ensure compliance with relevant Health & Safety and Safeguarding regulations

London, England, United Kingdom

The Charity's object is to help all, especially young people of limited means, to a greater knowledge, love and care of the countryside, and appreciation of the cultural values of towns and cities, particularly by providing youth hostels or other accommodation for them on their travels and thus to promote their health, recreation and education.- Recruiting and training new volunteers following Head Office policies and procedures.- Tracking volunteer applications and conducting background checks to facilitate participation in the company’s project.

London, England, United Kingdom

- Managing volunteer calendar to ensure coverage of key roles during staff members unavailability.- Maintaining smooth shift operations through efficient team management.- Managing volunteer calendar and ensuring coverage of key roles during staff members unavailability.

London, England, United Kingdom

- Welcoming guests warmly, providing an efficient, friendly check-in and check-out service.- Managing bookings and enquiries accurately through email and over the phone for continued customer satisfaction.- Using verbal and written communication skills to effectively resolve guests’ queries and complaints in a timely manner.

Caravaggio, Lombardy, Italy

Family run restaurant in the heart of Po Valley.- Assisting guests with making menu choices in informative and helpful manner, providing friendly and courteous service.- Stocking newly delivered inventory in storage, kitchen and food-prep stations.- Supporting other areas of restaurant in set-up, clean-up, prep-work and equipment maintenance.

Antegnate, Lombardy, Italy

An Italian leading company in production and distribution of children's clothing.- Creating relationship with customers to expand customer base and loyalty, maintaining up-to-date knowledge of buying habits.- Operating cash register to process cash, cheque and credit card transactions.

Access Module: People, Work And Society, Passed With Distinction

Wide range of subject areas, including childhood and youth studies, social science, psychology, health, business and law.

Diploma Di Maturità (A Levels Equivalent), Modern Languages