Francesca Gray Email & Phone Number

Victoria, Texas, United States

DeTar Family Medicine Resident; Graduating Class of 2025.

Corpus Christi, Texas, United States

Manager of a small medical office; primarily responsible for in house and government policy management, analysis of systematic reports, new business development, and ordering of equipment and daily supplies. Also rep Key Achievements: Increase profits by 20% in one year through restructure of business practicesCompile and drafted 10-15 financial and current client reports each monthNegotiate decreased pricing with vendors regarding wholesale and marketing Develop source documents to train staff members on new daily activities Process medical claims to efficiently capture patient’s visit information · Generate financial reports in order to determine future plans of action· Assist in managing insurance claims and accounts receivable in order to maintain office accounts· Organize medical office documentation in accordance with standards set for Meaningful Use· Supervise medical office to ensure productivity and delegate activities in a equal and fair manner· Maintain employee confidential documentation in regards to payroll and OSHA compliance· Oversee monthly meetings to deliver updates for daily medical office activities· Redesign employee procedures to increase speed and decrease waste· Implement program to eliminate paper waste by 40% with new policies

Corpus Christi, Texas Area

Data & Regulatory Clinical Research Coordinator (June 2015 to June 2017) Coordinator responsible for maintaining and reviewing specific databases for both the clinic and the pharmaceutical companies, in order to, efficiently report visit and final outcomes of the research medication.. Key Achievements: Reduced documentation discrepancies and protocol deviations by 30 % per monitor visit Decreased reporting time for recording of Serious Adverse Events down by three days Refined database archive to expand study pool and participation of the local area Shortened study visits by thrity minutes by creating an assortment of time-saving spreadsheet tools Standardized study site case report design resulting in an overall decrease in documentation errors * Create accountability and study update reports to decrease protocol deviance * Refine database archive to expand study pool and participation* Improve medical documentation of the patients interviewed to increase client pool * Import and transcribe hospital records for Serious Adverse Event documentation* Intense pre-visit review of charts to reduce documentation discrepancies by 30% * Volunteer with Primary Investigators at local homeless shelter

Soar

• Mentor freshman and high risk students to increase undergraduate retention • Support students academically by guiding them to the better study habits • Draft progress notes of meetings to record growth of the student to inform all parties involved • Oversee conservation of student labs and study spaces to maintain professionalism • Attend monthly meetings with Intervention Specialist to update records of students’ progress

Bristol, Pa

· Attended brand presentations to receive updates on products and promotions to better assist consumers · Standardized appropriate responses in regards to common complaints to increase speed of entire team· Tailored response to discover best explanation for any complaint to achieve higher customer satisfaction· Expedited mailing materials relevant to consumer complaints to decrease waiting time

Trevose, Pa

· Performed research for six sigma project to determine effective way of decreasing waste required by the FDA· Supervised and coached multiple groups of assemblers to ensure safety and standardization of product· Cross trained in all production locations in the manufacturing plant to increase efficiency· Streamlined quick change over of jobs to reduce wasted time and increase production· Evaluated and corrected discrepancy of both finished goods and components to increase accuracy

• Interact with customers to provide assistance in busy retail environment• Assemble store displays and maintain on organized sales floor• Mediate and resolve customer disputes regarding customer service and availability of products

Philadelphia, Pa

· Marketed and directed medical events for local citizens and doctors to promote business· Collected feedback from customers in order to improve medical services· Obtained financial sponsors and suppliers in order to finance patient medical conference· Designed all advertising components; including both for the office and conference· Maintained monthly updates to online website in order to build customer relationship

Corpus Christi, Texas Area

• Prepared insurance claims and managed billing activities for streamline efficiency • Interacted with patients and offices responding to 100 calls per day• Supervised medical front desk and all patient discharge activities

Doctor Of Osteopathic Medicine -Do

Minor, Biology/Biological Sciences, General, 3.81

Activities and Societies: Alpha Epsilon Delta, Preprofessional Honor SocietyDean's List (4 Semesters)

Business, Marketing And Operations, 3.76

Activities and Societies: Drexel Red Cross, Drexel Marketing AssociationMagnum Cum Laude Top 15% of my Class Dean's List (9 Quarters)