Francesca Head Email & Phone Number

London, England, GB

London, England, United Kingdom

EDITED is the leader in Retail Market Intelligence. We help retailers make better decisions and drive sales through AI-driven market data, research, and analytics.

Employing excellent communication to maintain brand reputation whilst increasing revenue and decreasing complaints and query response times. Consistently exceeded all given targets including customer satisfaction and quality assurance.

Delivered excellent customer service at all times, in line with company service standards, to achieve store sales targets. Regularly analysed category/brand and best seller reports, executing shop floor merchandising and implementation of sales strategy based on commerciality.

Managing teams for sold out sports and entertainment events, this involved running a bar and kitchen, whilst keeping moral high, leading a motivated team to give great customer service to every customer. Directing a new team on different departments each shift gave the experience of developing new relationships quickly and always maintaining an in depth.

Leamington Spa, England, United Kingdom

Managed three departments of a busy department store, enabling the team to hit store sales targets and KPIs. Confident in the day to day running of a retail environment and have an abundance of experience in delegating, scheduling, payroll, recruitment, training and merchandising. As the Store Trainer, built a strong team highly focused on personal.

Msc International Business Management, International Business Management, Distinction

Relevant modules include: Data Analysis, International Business Strategy, Managing Across Cultures, Change Management and Marketing..

Bachelor Of Arts - Ba, Fine Art, First Class Honours

My artistic practice allows me the insight to view all projects through a creative lens, coming up with creative and innovative solutions..