Francesca Levine Email & Phone Number

Boston, Massachusetts, United States

• Help individuals with disabilities improve their social skills
• Provide mentoring and coaching to participants

Boston, Massachusetts, United States

• Closed guest accounts at time of check out and ascertained satisfaction. In the event of dissatisfaction, negotiated compromise, which may included authorized revenue allowances
• Fielded guest complaints, conducted thorough research to develop the most effective solutions and negotiated results. Listened and extended assistance in order to resolve problems such as price conflicts, insufficient.
• Remained calm and alert especially during emergency situations and heavy hotel activity. Planed and implemented detailed steps by using experienced judgment and discretion
• Complied with attendance rules and was available to work on a regular basis
• Performed any other job related duties as assigned

Beverly, Massachusetts, United States

• Identified individual learning styles and developed study techniques for students
• Supported student skill building and learning 1:1 tutoring sessions (in person and remote)

Beverly, Massachusetts, United States

• Assisted staff with outreach efforts
• Provided insight, feedback, and advice to the Internship and Career Center

Beverly, MA, United States

- Assist in the implementation of Summer and Fall orientation including facilitating workshops and familiarizing new students and parents with the campus and resources. - Work as a responsible member of the Orientation team with a professional and positive attitude.

Beverly, Massachusetts, United States

- Greeted and registered guests, provided prompt and courteous service, and closed out guest accounts upon completion of stay to meet the property’s high standards of quality- Effectively dealt with internal and external customers with patience, tact, and diplomacy

Oakland, New Jersey, United States

- Shadowed Banquet Managers from the back-office side to the front end. Wrote bills for clientele- Answered phone calls, wrote up contracts, oversaw functions/events, and assisted banquet servers- Observed how a catering home and event planning company runs its own business to hold banquets

Fair Lawn, New Jersey, United States

• Gained experience using software such as Travel Joy, DocuSign, and Excel.
• Gained experience and understanding of running your own travel and/or event planning business from the back-office side to the front end.
• Gained knowledge of trip planning/curation and the event planning process from first client interaction to final trip documents. Researched trip components and prepared a detailed itinerary for a client trip.

Fair Lawn, New Jersey, United States

• Rang customers up and counted the register
• Regulated high level of customer service and satisfaction
• Blew up balloons, organized the store, and restocked items

Beverly, Massachusetts, United States

• Prepared three courses in an exclusive, French cuisine fine dining restaurant
• Acquired exceptional guest service skills in a non-traditional classroom bistro

Ridgewood, New Jersey

• Answered phone calls and assisted customers with any questions or concerns
• Opened/closed the store and maintained a clean environment throughout
• Ensured organization throughout the store and gave a warm welcome to guests

Fair Lawn, New Jersey, United States

- Taught private and group lessons to young girls- Supervised children and their safety - Ensured quality assurance and happy/healthy environment

Ridgewood, New Jersey

• Opened/closed the store and maintained a clean environment throughout
• Rang customers up and counted the register
• Regulated high level of customer service and satisfaction

Tenafly, New Jersey

• Ensured cleanliness and upkeep of swimming pool.
• Monitored safety and well-being of all guests in and around the swimming pool area.
• Implemented all rules and guidelines.

Bachelor'S Degree, Hospitality Administration/Management, Magna Cum Laude Graduate

Activities and Societies: Spiritual Life Club, LIGHThouse Leadership Society, Intercultural Club, Community Service Club

Hospitality Administration/Management, Junior

High School Diploma, Business, 12

Activities and Societies: Project Interact, Civic Youth Corps Club, Ridgewood Public Library Teen Volunteer, RHS Ambassadors, Ridgewood.