Francesca Magee Email & Phone Number

Burr Ridge, Illinois, United States

1) Assist in obtaining physician privileges within the selected hospitals. 2) Assist in obtaining physician contract within the selected health plans. 3) Review all applications to ensure materials are fully complete before submission. 4) Organize and maintain applications to ensure that they may be readily accessible. 5) Persistently check the status of physician applications, with hospital staff, after submission. 6) Resubmit hospital applications and re-credentialing applications for health plans. 7) Complete CAQH application online. 8) Complete PHO contracts. 9) Coordinate new physician/hospital credentialing meetings. 10) Speak as a contact between physicians and MIDC staff to ensure awareness of physician employment dates and hospital privileges. 11) Coordinates and maintains new physician set up including lab coat, pagers, etc. 12) Helps to monitor the credentialing process. 13) Coordinates with marketing department new DMPOS applications and coordination of insurance carrier coverage with major health plans.

Chicago, Illinois, United States

• Act as the voice of Cars.com on the front lines with dealers and consumers.• Answer incoming calls, emails, and chats to solve inquiries pertaining to services, products, and reporting.• Create tickets in Salesforce to effectively research, solve problems, and complete account updates presented by Dealers, Sales Representatives, and Account Managers.• Collaborate with IT teams and 3rd party inventory providers to ensure the product on site is displaying accurately through export feeds.• Begin the enrollment process for potential dealers to join the network.• Work closely with the support team and management to relay improvements and concerns of usability and on site functionality for consumers.• Participate in weekly and monthly meetings to stay educated and informed of new products, services, and promotions being offered.

Chicago, Illinois

Identify and recruit behavioral health providers for ad hoc contracting servicesWork with clinical team to verify client’s need for servicesNegotiates contract rates for EAP and Managed Care ServicesComplete system credentialing and finalize letter of agreement contracts in a timely manner for clients to access immediate servicesExplain and provide billing forms for ease of submitting claimsConfirm and explain client benefits to potential providersAssist new hires with first day acclimation:Email and voicemail setup IT assistance with any missing desktop programsGetting new employees started with policy and privacy online modulesTeaching the job responsibilities through job shadowing Assists with creating documents for department processes and proceduresAttend and participate in monthly meetings to discuss goals and overall productivityAssists with planning and setup of department parties

Greater Chicago Area

Supports two network specialists with daily tasks and clerical dutiesData Entry Updating demographic informationConfirming provider availabilityVerifying services offeredProvides detailed instructions for provider applications by mail, fax, or emailNegotiates contract rates for EAP and Managed Care Services - CPT CodesResearch and resolving customer complaints: Billing issues, inappropriate provider behaviors Running and reading provider reportsWorking with the credentialing and recruiting team to expand the number of network providersWorked with CAQH platformAssisting manager with special projectsResponsible for adding short term disability providersCompleting reports for short term disability provider status changesRunning department time clocks and approving vacation requestsWorking with the facilities team to make machine repairs and light fixture changes Administrative backup: department fax and mail distribution Coordinated department parties: ordering food and supplies, setup, and takedowns after the event.

Chicago, Illinois

Supervisor of guest services for salon & spaManaging a staff of 16 salon, 4 spa, & 4 guest servicesResponsible for staffing needsResume review and background checksInterviewing and hiring new staffCreate weekly work schedules and daily responsibilitiesPrepare daily and weekly sales reportsCompleted yearly staff reviewsMonitored service staff licensing and need for continued education for license renewalScheduled continuing classesAssisted with creating new marketing promotions Working with managers to create achievable sales goals Organized and setup all company parties: birthdays, anniversaries, and holiday partiesIn charge of cleaning duties for all staCheck in new product and hair color shipmentsRestock merchandise shelvesAccurate and timely ordering of office and service supplies Provide coverage for guest check inCashiering to ensure customer satisfactionHandling customer concerns and complaints Organize and setup multiple guest parties: bridal and groupsCreate and document company donations: gift baskets and hair donationsAccurate drawer openings and closingsManaged weekly bank depositsParticipated in monthly salon partner meetingsManaged warranties and handled all machine repairsSetup yearly facility checks for plumbing and electrical careScheduled monthly meetings and prepared breakfast options Discussed and created meeting content with printouts with the Creative DirectorConducted daily standup meetings to go over sales numbers and employee successes to boost team morale

Chicago, Illinois

Supervisor of guest services for salon & spaManaging a staff of 16 salon, 4 spa, & 4 guest servicesResponsible for staffing needsResume review and background checksInterviewing and hiring new staffCreate weekly work schedules and daily responsibilitiesPrepare daily and weekly sales reportsMonitored service staff licensing and need for continued education for license renewalScheduled continuing classesAssisted with creating new marketing promotions Working with managers to create achievable sales goals Organized and setup all company parties: birthdays, anniversaries, and holiday partiesIn charge of cleaning duties for all staffCheck in new product and hair color shipmentsRestock merchandise shelvesAccurate and timely ordering of office and service supplies Provide coverage for guest check inHandling customer concerns and complaints Organize and setup multiple guest parties: bridal and groupsCreate and document company donations: gift baskets and hair donationsAccurate drawer openings and closingsManaged weekly bank depositsParticipated in monthly salon partner meetingsManaged warranties and handled all machine repairsSetup yearly facility checks for plumbing and electrical careScheduled monthly meetings and prepared breakfast options

Chicago, Illinois

Created and established a tranquil environment for guests through luxury standard customer service. Booked and confirmed salons & spa appointmentsAssisted with opening and closing procedures:CashieringCompleting complicated returnsCounting cash balancesSubmitting bank deposits Preparing drinks and hot towels for serviceUpheld cleaning standards

Chicago, Illinois

Performed purchase ringing procedures: CashieringCompleting complicated returnsCounting cash balancesManaged opening and closing procedures: Counting drawers Dividing team members responsibilitiesHelping with fitting room cleanupRestocking office materials and bagsHandled all inventory counting and floor merchandising dailyAnnual Inventory:Dividing merchandise into sectionsSetting up labels, Charging inventory scannersCreating employee check lists to keep the process organized. Facilitated with all annual sales events:Counting and confirming all new merchandiseAssisted customers with pre-ordersMerchandise floor settingFitting room monitoring and cleanupBackroom assistance to return the merchandise to the floorSolved customer service issues: Returns Missing shipments Confirming alteration completions