Francesca Mei Email & Phone Number

Boston, Ma, Us

Cambridge, Massachusetts, Us

Cambridge, Massachusetts, Us

Cambridge, Massachusetts, Us

Braintree, Ma, Us

Bedford, Massachusetts, Us

• Coordinated partnerships with social media influencers to support key business objectives -‣ Managed iRobot’s social media influencer database, reviewing partnership inquiries to ensure brand fit and consistency -‣ Managed social media influencer campaign to support various retail promotional events at Sam’s Club and Costco. Sourced, negotiated, onboarded, and communicated directly with 6 influencers across 4 promotional events to create content and drive sales in-store and online. Reported and analyzed performance to develop key learnings and to provide future optimizations -‣ Coordinated partnerships with 5 micro-influencers (US & CA) to drive awareness, web traffic, and support for iRobot Holiday campaign and promotions. Facilitated all communications to onboard and contract influencers, create on-brand content and finalize posting schedule, leading to 56.8k impressions and 352 link clicks over no additional investment.• Assisted with social media cross-platform community management, fostering meaningful conversations through comments, posts, and direct messages• Refreshed monthly competitive analysis reports to inform the Global Social Media team on competitors’ audience growth, post volume, share of voice, new product launches, and organic/paid activity across social platforms• Managed iRobot’s User Generated Content (UGC) library. Sourced approximately 150 new pieces of UGC for use across iRobot global channels• Created and designed organic Instagram stories to support key business objectives. Recorded insights metrics and reported on key performers to provide analysis and optimizations• Scheduled and posted organic content to Instagram, Facebook, Twitter, and YouTube via Sprout Social

Newport Beach, California, Us

• Multitasked and performed serving duties in a time efficient manner to increase customer satisfaction and recurring visits• Developed a strong team dynamic and acted as a liaison between back of house and front of house staff to ensure great customer service• Resolved food quality/quantity issues by recording and controlling food waste, inventory levels, prep sheet tasks, and maintaining good condition of kitchen equipment with Material Safety Data Sheets (MSDS) and Inventory Rotation (FIFO)• Ensured that all Crew members meet Hazard Analysis of Critical Control Point (HACCP) guidelines to prevent injuries or accidentsServSafe Certified (5/17/18)

Boston, Ma, Us

• Served as a liaison between 7 Global Markets and the Product, Finance, and Marketing teams at Reebok Headquarters. Communicated all Performance Apparel product and marketing updates to global markets via weekly newsletters• Assisted in preparations for the annual Go-To-Market meeting with global markets. Observed and recorded strategic decisions made on the global product range for the upcoming SS20 season• Collaborated with the Sports Marketing team to compile apparel looks for Reebok influencer/affiliate partnerships (Crossfit, Ragnar, Midnight Runners, UFC)• Calculated and analyzed year-to-date sales and bookings data across Global Markets for the UFC partnership• Developed a standardized tracking log to monitor all product and marketing updates throughout the development season• Constructed team SharePoint site used for all major market-facing milestones to centralize files• Compiled and evaluated consumer-facing market data on the PureMove Bra franchise

Boston, Ma, Us

• Actively monitored the NUcareers online system, posting and approving over 50 job listings weekly for post-graduate students• Facilitated positive relationships and maintained correspondence with external employers through emails, phone calls, and LinkedIn • Assisted in organizing on-campus meetings, interviews, and career fairs for students• Researched employers using LinkedIn, Salesforce, and Data.com to build a larger network and create more opportunities for students

Us

• Taught guided curriculum (math, english, and writing) to fifty K-8 aged students• Filed documents, handled program expenses, and provided individualized attention to students• Planned creative enrichment activities such as field trips, dance routines, and sports tournaments• Consulted with parents, faculty, and children to achieve education goals, effectively utilizing language and translation skills to communicatePreviously volunteered at IDIIL as a Teaching Assistant each summer since 2014.

Boston, Ma, Us

• Greeted and sat guests in a friendly and personalized manner upon arrival at the restaurant• Maintained attentive and courteous communication with guests, including answering the phone and all questions in polite fashion

Denver, Colorado, Us

Covered three different positions of: Bakery Team Member, Counter Associate, and Cashier• Bakery Team Member: prepared and made fresh bagels, bagel/deli sandwiches, breakfast sandwiches, salads, and lunch wraps according to customer's’ specific tastes and requests• Counter Associate/Cashier: responded to and fulfilled customers’ order requests both in person and over the phone. Prepared coffee, tea, fountain drinks, and other pastry items