Francesca P. Email & Phone Number

Italy

Venezia, Veneto, Italia

▪ Business Leader▫ meet sales goals on a consistent basis▫ identify and communicate ideas and opportunities to drive sales ▫ service leader▫ P&L – payroll▫ CRM – customer development (create events)▪ Team Leader▫ onboarding experience▫ allocation staff resources▫ ensure individual sales goals and drive results▫ train and coach staff on customer service, selling skills, product knowledge ▫ evaluation and development of each team member▫ create talent pool▫ monthly and annual conversation▪ Operations▫ Visual Merchandising standards▫ collaboration with HR, LP, all district's stores▫ stock operations (shipments, deliveries, returns, inventory)▫ supporting stores when needed (example La Vallee Village – training new managers)

▪ Business Leader▫ meet sales goals on a consistent basis▫ identify and communicate opportunities to drive sales▫ service leader▪ Team Leader▫ onboarding experience▫ ensure individual sales goals and drive results▫ train and coach staff on customer service, selling skills, product knowledge ▫ evaluation and development of each team member▪ Operations▫ Visual Merchandising standards▫ collaboration with HR, LP, all district's stores▫ stock operations (shipments, deliveries, returns, inventory)▪ Leader for the whole IT area in terms of ▫ VM and sales how to maximize sales (cash map) move products with purpose in order to drive the sales ▫ on boarding new managers and hires training in KPI's training in Service Leader

Erasmus

Spa Manager

▪ October 2011: Excellence in welcome service ▪ October 2011: Beauty Specialist II ▪ May 2011: Beauty Specialist I ▪ February 2011.

Diplo, Aesthetic Diploma

Education record

Laurea In Mediazione Linguistica E Culturale