Francesca Rose Email & Phone Number

Oxford, Gb

Kingston Bagpuize, England, United Kingdom

Abingdon, Oxfordshire, United Kingdom

Oxford

Temporary Receptionist - Volkswagen Garage, Wantage7th July 2014- Providing support to the administrative team, on the front desk for the morning of 7th July.- Answering the telephone and dealing with queries, directing calls through to the appropriate contact and taking messages. Temporary Administrator - MEPC, Milton Park10th July 2014 - 18th July 2014- Temporary assignment to assist with the filing and organising of data and documents (media and business) from the companies they work with on site.- Archiving documents. - Dividing information into relevant folders electronically and manually.- Data Entry of information onto an Excel spreadsheet, from a campaign recently held on site, inputting company and individual details. Customer Service Administrator - Desso Ltd, Abingdon 21st July 2014 - 29th August 2014- Providing administrative and customer service support to regular clients and customers with their sales orders.- Answering the phone promptly and efficiently to assist with queries and orders. - Build and maintain strong relationships with area managers on the road, clients and customers, depot staff overseas and other Administrators within the Abingdon office to achieve sales order targets. - Taking orders, entering onto system, order checking and faxing order confirmations- Satisfying orders by finding stock, improving production, switching products/colours, liaising with other countries- Tightly managing order dates to ensure accurate forecasting. - Monitoring the progress of orders, chasing them when necessary, and managing filing- Dealing with daily requirements of Salesforce personnel - Dealing with and raising return requests- Ordering customer samples in the absence of the Samples Administrator

Abingdon

• Resourcing for the Commercial Temporary desk covering the South Oxfordshire and Berkshire Area.• Candidate & client liaison• Dealing with queries and complaints• Account management• Researching companies and their products• Interview preparation• Candidate generation• Arranging interviews, registrations and start dates• Negotiating pay/charge rates• Knowledge of PAYE and Umbrella company payroll• Candidate registrations• Attending client meetings• Typing company CV's• Typing and sending interview and role confirmations• Processing the weekly new starters• Processing weekly Temp Payroll (internal and external)• Candidate availability• File management• Telephone duties - taking messages, transferring calls, etc.

Cowley, Oxford

20th August 2012 - 30th November 2013- Provide administrative skills, field marketing, customer service and account management support to clients, tactical staff and strategic staff. - Answer the telephone - Payroll responsibilities (PAYE, Self Employed, Invoices, Wage Claims)- Book accomodation, travel (including international, UK, flights, trains) based on budget and requirments given in a short turnaround time. - Assist with the management of data received through an online survey from the weekends demonstration days. - Working closely with prestigous brands and understanding their culture, brand and beliefs.