Francesca S. Email & Phone Number

Technology AdvancementSales Force Application and Excel OperationConstruct and restructure Excel objective-focused reports, reflecting concentrated areas for strategic planning.Organize pre-existing data through filters for clear reflection of overall productivity and goal management while simultaneously removing irrelevant data.Additional relevant technology mastery includes Microsoft Word, Powerpoint, Microsoft Teams, Outlook, Gmail, and Perceptive Content. Client Communications and Customer Service.Intake and Output 100+ dials daily to clients implementing a call monitoring disclosure. Maintain productive, consistent, and meaningful touchpoints with a client base of 200+ for a duration of 4+ months with select clientele reaching 8+ months. Present said interactions using the following formatting ratios of:1:1, 1:5, and 1:25.Document critical notations of each client interaction, using intentional language for clear and concise communication and delivery by management staff for mutual party clarification at all levels.Educate potential clients on our distinctive qualifying metrics, to separate ourselves from the competition. Introduce clients to my extensive knowledge and insight into institution programs, curriculum, history, and accreditation whilst providing documentation for additional reference.Accurately forecast client outcomes using past patterns and judgment.