Handling booking requests, telephone and e-mail contact with customers, hotels and tourism suppliers, compiling travel documents, translations, content & product, allotment management, support Product Manager of Italy, administrative handling of contracts.

Reception, guest contact, check-ins, conducting organisational and administrative functions in Front and Back Offices, processing reservations, working together with other departments.

Collecting information for preparing Master thesis about food tourism, general assistance to the director, inventory and shop management, commercial management of the start-up, organizing events and tastings, travel planning of gastronomic trips from The Netherlands to the Italian region Emilia-Romagna, sales, marketing and promotional activities, social media management

Welcoming German tourists, customer support and assistance (both over the phone and in person at several hotels in the municipality of Rimini

Distributing and managing questionnaires, data collection

Germany-based cruise portal DREAMLINESTasks: Updating and maintaining the company's website Dreamlines.it, checking and editing the top offers, writing texts for newsletter and tourism contents for the website, expanding the product portfolio, working with Content Management Systems, translations from German and English into Italian, offer management, close cooperation with other departments such as Online Marketing and Sales Team.

Translations from/into German, English, Croatian and Italian, text revision, help and support for translations and meetings, organisation and management of meeting participants.

Distribution of leaflets and provision of information to Italian and foreign visitors during the Regatta “Barcolana” (Autumn Cup), an international Sailing Event at the Adriatic.