Francesca Ung Email & Phone Number

Singapore

Singapore

Life coachPerformance coach to business ownersFinancial literacy coach - coaching you to peak financial healthI also run an online education company teaching people valuable life skills on financial literacy, financial education, money management, budgeting and much more.

Singapore

To grow the Singapore market in terms of company's revenue by enrolling people into the training courses.To coach and develop the participants before and after the training completes.Working closely with the stakeholders of the company by strategizing and implementing business ideas for company growth.Form close partnerships with past participants and work with them to be continually engaged in the company's future trainings and events.

Singapore

Running a food business in Singapore named Penang Chiak Ho Liao!Key decision maker in product development, marketing, sales and finance.

Ct Hub 2

Hunter & farmer role in both SME and Corporate companies. One of the key players in bringing revenue to the company and growing the business in Singapore. In just over a year, brought in more than 60 different brands and companies to the business, bringing in a recurring revenue of more than SGD500k to the company.

Singapore

To grow the Singapore market in terms of company's revenue by enrolling people into the training courses. on a monthly basis.People management of in the 100s per training moduleTo coach the participants before and after the training completes & hold them closely until the completion of their 4 month training program.Working closely with the stakeholders of the company by strategizing and implementing business ideas for company growth.Form close partnerships with past participants and work with them to be continually engaged in the company's future trainings and events.Shareholder engagement

Singapore

Head Hunt / Executive Search Key Account Management Client / Stakeholder Management Full life Cycle '360' Recruitment Process Negotiations Competency Based Interviewing Market ResearchResource ManagementBusiness DevelopmentHunting and farming

Singapore

Specialized in:HR L&DHR GeneralistHead Hunt / Executive Search Key Account Management Client / Stakeholder Management Full life Cycle '360' Recruitment Process Negotiations Competency Based Interviewing Market ResearchResource ManagementBusiness DevelopmentHunting and farming

Penang, Malaysia

Managing and driving a sales team to achieve monthly sales targets and various other sales metrics for the Australia and New Zealand consumer hardware and application sales.Training and coaching the sales team on new training materials, software and various new product launches.Training up new sales consultants (new hires) on product knowledge and selling skills needed for the job position as ANZ Dell Internal Sales Representative. Managing and monitoring the sales consultants when they are on a call, to ensure that they are following procedures. Conducting effective 1x1 sessions when needed with the sales consultants. Providing positive feedback on what went on during the call and further actions that could have been done to enhance the purchasing experience for the customer. Solving any sales problems that might occur between the sales consultant and the customer. Speaking with the customer to come up with the best solution to solve the issue at hand. Liaising with the various departments in Dell, such as Marketing, Technical Support, Production, Delivery and Customer Advocacy, in order to deliver the best purchase experience to the customer. Additional tasks include managing the Dell EBAY account and maintaining a working relationship between Dell and EBAY for the Dell consumer products auctioned off on EBAY Australia. Conduct a monthly audit check on the entire ANZ sales team to ensure that customers’ private information is being kept under lock and key and the information is not being carelessly mishandled. Also, am part of an audit team that checks for any errors that might occur on the Dell website and with the Dell sales software.To liaise with the Dell HR team for potential candidates, intensive phone screening and conduct interviews with potential candidates for internal hiring for the ANZ teamKey accomplishments:Achieving the best sales team metrics for various performance metrics.Most Valuable Player Award (MVP)

Penang, Malaysia

To generate daily sales and to meet and overachieve the individual monthly sales targets.Be able to multitask and work in a fast paced call centre environment, working independently as well as be a part of a sales team.Talk and engage ANZ consumer customers to understand their purchasing needs for a computer system and to help them personalize a system to suit their needs. Need to be constantly updated with hardware and software knowledge in the IT industry and have an extensive knowledge of the various IT products that Dell offers and also of its competitors.Key accomplishments includeA high key performer in the sales team, constantly achieving yearly blended attainment of >150%Won the best Printer evangelist Award for driving the team to be the best team in achieving the highest printer attach rate.Won the Best Customer Experience (CE Legend) award for having the best customer experience amongst the Dell sales employees in the Asia Pacific region.

Ontological Coaching

Bachelor Of Administration, Corporate Administration & Finance

Business and Corporate Administration

Education record