Francesca Viscuso Email & Phone Number

Washington, Dc, Us

• Assisted and collaborated with other members to progress the goals and events of Tri Delta.• Volunteered at philanthropy events supporting St. Jude Hospital. • Organized time to be an active member while maintaining good standing at University of Maryland

College Park, Maryland, United States

• Presented annual semester reports to the chapter on diversity and inclusion, fostering awareness and encouraging greater community involvement.• Organized graphic designs for holidays shared on the University of Maryland Tri Delta’s social media pages.• Communicated related information with the University of Maryland Panhellenic Association.

Columbia, Maryland, United States

• Created a college and university (C&U) brand visibility playbook for Key Account Managers to use to co- brand universities, cultivating brand loyalty among Gen-Z students.• Developed a comprehensive go-to-market strategy to drive product distribution on-campus by 15%.• Enhanced brand visibility across campus with the development of 2 campus-used digital platforms and expanded Pepsi branding within campus vicinity through restaurants and retail accounts by 50%

Baltimore, Maryland, United States

• Provided constituent relationship management (CRM) support through Salesforce including data entry of contact information and records of conversation.• Maintained Board Portal by updating and sorting information to be distributed to the Board of Directors and team members.• Organized and led 4 board meetings, retreats, and special events, ensuring smooth execution and meaningful engagement.

Baltimore, Maryland, United States

•Anticipated guest needs and proactively addressed any issues to maintain customer satisfaction.•Achieved significant sales growth by successfully upselling premium products to customers.•Delivered outstanding, personalized customer service while efficiently multitasking and collaborating with team members.

Hunt Valley, Maryland, United States

• Provided exceptional, personalized customer service while multitasking and working with others.• Increased sales significantly by upselling higher-end products to customers.• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Education record

Bachelor Of Science - Bs, Marketing & Supply Chain Management

Education record

Education abroad program through University of Maryland

High School Diploma