Francesca Ward Email & Phone Number

Leeds, England, United Kingdom

In my role as a Customer Service Adviser I have gained many skills such as: - Communication skills- Problem solving skills- Time management skills- Financial skills - Confidence skillsThroughout this role my day-to-day activities include: - Speaking to clients on the phone - Handling quires via email - Solving and working on tickets - Working with CRM systems - Working with ticket systems - Dealing with customer payments - Working against KPI's to achieve targets- Working with GDPR & protection law compliance- Working in a high-paced environment- Working with cross-functional teams (finance & sales)

Cleckheaton, England, United Kingdom

Within this role I gained skills such as:- Time management skills- Communication skillsWithin this role I gained experience such as:- Working against targets to complete items packed per day- Working in a fast paced environment - Picking and packing items - Ensuring correct customer details was on items