Francesca Armstrong-Smith

Francesca Armstrong-Smith Email and Phone Number

London, GB
Francesca Armstrong-Smith's Location
London, England, United Kingdom, United Kingdom
Francesca Armstrong-Smith's Contact Details

Francesca Armstrong-Smith work email

Francesca Armstrong-Smith personal email

n/a
About Francesca Armstrong-Smith

A methodical and adaptable Event Manager with extensive experience across media, finance, and service industries. Highly proficient in MS Office 365, with a proven track record of managing high-stakes events and delivering exceptional delegate management and client care. Excel at engaging with C-suite executives and building robust stakeholder relationships. Adept at designing and implementing new processes, with a keen eye for detail and accuracy. Committed to continuous growth and consistently driving quality results. Immediately available for permanent, interim, contract or freelancing roles.

Francesca Armstrong-Smith's Current Company Details
The Society of Pension Professionals

The Society Of Pension Professionals

View
Event Manager
London, GB
Website:
the-spp.co.uk
Employees:
22
Francesca Armstrong-Smith Work Experience Details
  • The Society Of Pension Professionals
    Event Manager
    The Society Of Pension Professionals
    London, Gb
  • Little Feet Events Ltd
    Events Director
    Little Feet Events Ltd Sep 2024 - Present
  • The Wict Network
    Event Chair (Volunteer Role)
    The Wict Network Jul 2021 - Present
    London, England, United Kingdom
  • Liberty Global
    Event Manager
    Liberty Global Nov 2020 - Aug 2024
    London, England, United Kingdom
    Event specialist within agency model servicing a number of Liberty Global’s holdings, serving over 22,000 clients. Following the success of the Events and Creative Services team in Virgin Media, it was moved to the parent company, Liberty Global, to serve a wider client base.• Project managed the successful planning and execution of internal TV launches, all employee broadcasts, online events, hybrid events, socials, parties, conferences, employee inductions, incentive schemes, gala dinners, graduate scheme engagements across Virgin Media, Liberty Global and its operating companies.• Managed budgets, timelines, and resources to ensure seamless delivery.• Extensive delegate management from small, bespoke incentive trips to 1000+ attendee conferences.• Collaborated closely with high-level executives and key stakeholders to align event strategies with business objectives, enhancing brand visibility and client satisfaction.• Produced online and hybrid events across several industry-recognised platforms.• Guided a project team of stakeholders to produce the best events possible, fostering a collaborative environment focused on achieving high-quality outcomes.• Proficient in agency management and supplier relationships.• Designed and implemented new processes and workflows to improve efficiency, reduce costs and enhance event quality.• Provided professional and responsive client care, building strong relationships and ensuring all client needs were met with precision and professionalism.• Managed the O2 Hospitality Box relationship with AXS, allocating tickets in line with employee requests and policy. • Worked closely with Creative Services team to produce media, branded items and film.• Co-Lead for LGBTQIA+ employee resource group.
  • Liberty Global
    Proud Erg Co-Chair (Volunteer Role)
    Liberty Global Jan 2022 - Apr 2024
    London, England, United Kingdom
  • Wict Uk
    Wict Chapter Secretary And Board Member
    Wict Uk Jan 2020 - Jul 2021
  • Virgin Media
    Events Executive
    Virgin Media Apr 2018 - Nov 2020
    Hammersmith
    Event specialist within agency model servicing a number of Liberty Global’s holdings, serving over 22,000 clients. Following the success of the Events and Creative Services team in Virgin Media, it was moved to the parent company, Liberty Global, to serve a wider client base. Please see Liberty Global for detailed roles and responsibilities.
  • Virgin Media
    Executive Assistant
    Virgin Media Feb 2012 - Apr 2018
    Hammersmith
    Assistant to Chief Digital Entertainment Officer, Executive Director of Content Acquisition and Director of Transactional and Multiscreen TV.• Extensive diary management for all director’s schedules in a very changeable environment. Ensuring preparation time and paperwork are available for executives as required.• Acted as a primary contact between executives and their large team as well as other departments, both via email and face-to-face.• Event management for the team, including industry events for 1000+ attendees, summer and winter parties and quarterly team offsites.• Internal experiential activity for the latest on-air content for partner studios such as Disney, Netflix and UKTV. • Copywriting for staff briefings and events and film assistant for internal promotions.• Developed and maintained solid working relationships with facilities and IT departments to ensure swift resolution of issues.• Staff engagement representative and Charity Champion for a London site of 400 employees.• Project managed a focus group working on improving staff engagement following the annual survey, leading the work stream for Training, Development and Career.
  • Independent Housing Ombudsman Ltd
    Corporate Services Officer
    Independent Housing Ombudsman Ltd Dec 2011 - Jun 2012
    London, United Kingdom
    Integral part of Corporate Services Team providing PA support for busy office and Directorate• PA Support to Ombudsman, including diary management.• Office Management, meeting and event organisation for over 40 staff and external contacts.• Confidential secretarial support to Head of People and Development.• Health & Safety requirements as needed.
  • Rhss Ltd
    Office Manager
    Rhss Ltd Jun 2011 - Dec 2011
    Croydon, United Kingdom
    Office Manager for an expanding Health & Safety Consultancy. Varied hands on role working closely with company Directors.• Sales and Purchase ledger including chasing outstanding payments, bank reconciliation and liaison with company accountant.• PA to company Directors including diary management for company and personal appointments, travel and various ad hoc tasks.• Control of client database ensuring all leads are progressed frequently gaining new business.• Creation of Health and Safety Policies, Management Systems, Risk Assessments and Terms of Business as required.
  • Maxwell Drummond International
    Office Manager
    Maxwell Drummond International Nov 2010 - May 2011
    London, United Kingdom
    • Responsible for all London office facilities, including the remodelling of offices, maintenance and Health and Safety.• Line management of two staff based in Johannesburg office who reformat all CVs globally.• Co-ordination and finance control of global travel as well as property rental for long term secondments.• Administrative support for a team of consultants and researchers as well as additional companies owned by the CEO.
  • Balmoral Sectional Tanks Ltd
    Office Manager
    Balmoral Sectional Tanks Ltd Feb 2008 - Oct 2010
    London, United Kingdom
    Head of Administration for the market leading manufacturer of sectional GRP water tanks. Responsible for the smooth running of the office with roles including stock control, delivery scheduling, Health & Safety, QA and facilities management.• Responsible for Health & Safety of site, ensuring correct practice at all times including completing risk assessments and audits.• Stock control of parts to the value of £100k • Processing of Advice Notes and Bill of Materials as well as a monthly stock take, improving the error postings month on month.• Management of building and all services including raising of Purchase Requisitions.• Reporting on many aspects of the business including Sales Progression Calls.• Creating and amending procedures to BSI standard including Customer Satisfaction and Sub-Contracts.• Daily coordination of deliveries direct to customers in order to lower cost and maximise efficiency. • Leadership of team members

Francesca Armstrong-Smith Skills

Office Management Administration Management Leadership Lotus Notes Outlook Customer Service Microsoft Office Project Management Microsoft Excel Microsoft Word Powerpoint Marketing Telecommunications Team Leadership Change Management Quickbooks Visio Microsoft Office 2007 Microsoft Office 2003 Office 2010 Windows Xp And Vista Microsoft Visio Hardware Installation File Finder Microsoft Outlook Microsoft Power Point Software/os Configuration Microsoft Access As400 Act Great Plains And Other Accounting Packages

Francesca Armstrong-Smith Education Details

Frequently Asked Questions about Francesca Armstrong-Smith

What company does Francesca Armstrong-Smith work for?

Francesca Armstrong-Smith works for The Society Of Pension Professionals

What is Francesca Armstrong-Smith's role at the current company?

Francesca Armstrong-Smith's current role is Event Manager.

What is Francesca Armstrong-Smith's email address?

Francesca Armstrong-Smith's email address is fa****@****bal.com

What schools did Francesca Armstrong-Smith attend?

Francesca Armstrong-Smith attended The Event Academy, University Of The West Of England, Dover Grammar School For Girls.

What are some of Francesca Armstrong-Smith's interests?

Francesca Armstrong-Smith has interest in Poverty Alleviation.

What skills is Francesca Armstrong-Smith known for?

Francesca Armstrong-Smith has skills like Office Management, Administration, Management, Leadership, Lotus Notes, Outlook, Customer Service, Microsoft Office, Project Management, Microsoft Excel, Microsoft Word, Powerpoint.

Who are Francesca Armstrong-Smith's colleagues?

Francesca Armstrong-Smith's colleagues are Joanna Cooper, Phil Hall, Thomas Conlon, Fred Emden, Jane Evans.

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