Francesca Dudley Email & Phone Number

Melbourne, Vic, Au

Newcastle Greater Mutual Group M365 Tenant Consolidation

Australia

Eighty20 Solutions is a Sydney based professional services company that specialises in accelerating transformations to achieve greater agility by collaborating with our customers and partners.Our unique approach of Strategic Adoption is focused on engaging the entire workforce to drive sustainable value. Embracing technology, operations, culture and the employee experience to unlock opportunity, build resilience and maximise the return on your investment.Together we can create a culture of innovation to enhance organisational performance.

NSW Department of Education - Essential 8 Cybersecurty Compliance Uplift programme

Melbourne, Australia

With over 15+ years experience teaching Pilates, I am passionate about Health & Wellbeing.

South West Alliance of Rural Health (VIC) / Barwon Health - M365/Migration Programme

Delivering EnergyAustralia's Consumer Data Right capability, which will contribute to uplifting Australia's data economy and empowering consumers to take control of their finances. Partnering with leading edge innovators on Open Energy compliant solutions.

Greater Melbourne Area

Melbourne, Australia

M365 Adoption and Governance programme of work:- Department-wide M365 product adoption - New Ways of Working and hybrid working (+/- 13k+ staff)- Sustainable operating and governance- Customer-centric Support/Self Service model- Set up and promotion of Communities of Practice, Change networks and executive engagement- Monitoring and Optimisation through custom-built reporting capability- Modern workplace advisory practice set up, adoption configuration services

Melbourne, Australia

Learning Experience Platform implementation (Cornerstone)

- Led key phases of the roll out and handover of the Learning Experience Platform (Cornerstone) across 14+ functional areas and 9,000+ staff, in response to regulatory requirement, including training, product adoption and process change- Initiation phases of the Human Capital Management System implementation with SAP Success Factors ($2.5MIL). Managed multiple streams of work in a high complexity environment including process changes, nine system integrations, Testing and Data migrations.

Melbourne, Australia

Led projects to improve current and new Business processes and task automation, Digital Asset Management, Knowledge Management and Collaboration in Sales, Marketing and Customer Contact Centre, in particular. Partnered with business stakeholders through business case creation, vendor/solution selection and all SDLC phases of solution improvements and/or new implementations. Successful delivery of the Technical stream of the Commercial transformation program. The programme, composed of a number of complex initiatives and significant change impacting Sales, Marketing and Finance. Delivered an end-to-end platform to optimize and streamline all aspects of Commercial planning, management and governance from activity ideation to execution in market.

Partnering with its sister company Education Institute, Circulus Education is focused on developing products and services that increase accessibility to quality education for all.Managed a program of work and teams spanning product and system development to build an innovative online, VET compliant, RTO system integrated, E-Learning Management Platform, catering to the evolving and rapidly expanding world of online vocational learning. Managed and interacted with locally and remotely distributed system and product development teams covering multiple global regions. Designed and embedded a solid Project Management framework that supported a balance of Agile and Waterfall project management governance practices. Product development projects delivered bespoke, interactive learning platforms for the vocational education industry.

Collingwood, Melbourne

Providing quality, bespoke and compliant training and organisational development, through innovative and tailored training solutions, making a positive difference to organisations and individuals.Dual responsibility for leading the development of leading edge Learning Management system and Student Administration systems and executing on Marketing Strategy: - Learning Management system development for integration with the VET sector (VETTRACK); supporting a new model of blended learning- Building a framework and governance around information and web content management, process optimisation and online business- Executing on integrated Marketing Strategies involving online & traditional media.

Melbourne, Australia

Working with a range of clients on strategies and solutions to improve knowledge sharing, retention, and reuse, collaboration, automation of business processes (both internal and commercially facing) and governance around intranets/extranets and websites. Clients included pharmaceuticals, automotive and not-for-profit. Projects ranged from intranet /extranet pilots to full enterprise implementations and building the KM practice.Client relationship management | Project management | SME and business analysis

Melbourne

SME and Business Analyst dedicated to intranet, micro sites, portals, CMS, social media and collaboration projects and strategies. Facilitated and managed distributed model Enterprise Content Management forums, knowledge bases and governance frameworks, classification structures and taxonomies. Responsibility for training, change management and user adoption of processes and procedures supporting online & digital content management, best practice content production and publishing.

Bachelor’S Degree, Arts - Politics

B.Arts

Change Management Masterclass

Project Management Professional, Project Management

Associate’S Degree, Grad Dip Marketing

Meditation Teacher, Meditation

Diploma In Pilates Movement Therapy, Pilates

Education record