Francesca J. Email & Phone Number

As a recent graduate of Harrisburg University’s NuPaths IT Project Analyst program, I am a motivated and detail-oriented professional with a passion for solving complex problems and enhancing operational efficiency. With a strong foundation in project coordination, business analysis, and user support, I thrive in dynamic environments where collaboration and adaptability are key.My diverse experience spans IT, housing programs, and legal operations, equipping me with a unique perspective on how to align technical solutions with organizational goals. I excel at gathering and analyzing user requirements, creating clear documentation, and providing training and support to empower end-users. My certifications in Agile Project Management, Microsoft Excel, and IT Fundamentals further reinforce my technical expertise.I am passionate about leveraging my skills to deliver innovative, data-driven solutions that make a measurable impact. Whether supporting a team as a project coordinator or serving as a bridge between technical teams and end-users, I bring strong communication, problem-solving, and analytical abilities to every challenge.Let’s connect to discuss how I can contribute to your organization’s success!Key Highlights:• Certified Agile Project Manager and Microsoft Office Specialist.• Skilled in business analysis, user support, and documentation.• Proficient in Microsoft Suite, Excel, database tools, and project management methodologies.• Experienced in conducting training sessions and facilitating communication between stakeholders.

Listed skills include Microsoft Office, Customer Service, Management, Microsoft Excel, and 3 others.

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  Harrisburg University Of Science And Technology

  Project Analyst