Francesca Gates Email & Phone Number

Philadelphia, Pa, Us

Audubon, Pennsylvania, United States

Coordinate with training team to ensure seamless execution of all training courses, including scheduling, logistics, and materials preparation. Coordinate with surgeons to ensure their availability and support during training courses, enhancing the learning experience for participants and increasing their confidence in the products. Schedule and coordinate travel arrangements for participants attending training courses, ensuring all necessary accommodations are made for those traveling from out of state or the country. Assist in the development of new training courses and materials, incorporating the latest industry trends and best practices, to continuously improve the effectiveness and relevance of the training program. Prepare and deliver presentations on spine anatomy during training courses, effectively conveying the value proposition to participants and increasing their understanding and confidence in the products. Analyze training data and provide insights and recommendations for improvement. Assist with the onboarding process for new sales team members, providing training and support to ensure a smooth transition into their role.

Norristown, Pennsylvania

Identify opportunities for upselling and cross-selling HVAC products and services to existing customers, increasing revenue and customer loyalty. Conduct regular performance evaluations of service technicians to identify areas for improvement and provide feedback and coaching to support their professional development. Analyze customer account data and develop personalized service plans to meet their needs and exceed their expectations. Collaborate with the sales team to identify potential opportunities for new business and coordinate with technicians to ensure timely completion of installations and repairs. Identify and analyze market trends in the HVAC industry to anticipate customer needs and develop innovative solutions to stay ahead of competitors. Provide strategic recommendations to senior management on business expansion opportunities and potential partnerships. Develop and maintain strong relationships with key accounts to ensure customer satisfaction and loyalty.

Malvern, Pennsylvania

Successfully obtained a Series 63 license entitling the holder to solicit orders for any type of security in a Pennsylvania. Develop and maintain relationships with clients, providing personalized investment advice and recommendations based on their individual financial goals and risk tolerance. Stay updated on market trends, economic news, and investment products to provide clients with the most up-to-date and accurate investment advice.

Northeast Philadelphia

Completed the American Payroll Association Fundamentals of Payroll training class. Prospected for new clients via telephone with at least 200 dials per week to gain appointments. Identify and attend industry trade shows and conferences to network with potential clients and stay updated on industry trends and competitors. Conduct regular market research to identify potential clients and stay updated on industry trends and competition. Develop and implement a district sales strategy to expand the client base and increase revenue. Create and deliver persuasive presentations and product demonstrations to potential clients, highlighting the benefits and value of Simplifi Payroll & HR's services. Provide regular feedback and updates to the leadership team on market trends, competitor activities, and potential clientneeds in order to inform strategic decision-making and drive business growth.

Bloomsburg, Pennsylvania

Introduction to Communication Studies (3 credits): 3 hour class, once per week, large lecture course of 200+ undergraduate students per semester, taught under Dr. Mary King from Bloomsburg University of Pennsylvania, held scheduled office hours twice a week, hosted individual and group tutoring sessions before major testing days, held additional office hours before deadlines for final submission of major papers/assignments, performed research studies pertaining to specific Communication Studies content relating to the course

Bloomsburg, Pennsylvania

Student Ambassador of Bloomsburg University’s Alumni Association, worked with various local businesses and organizations to advance the mission of the university, committed to improving the relationships between students, alumni, faculty, staff, administrators, and residents of the greater Bloomsburg community

Lafayette Hill, Pa

Bachelor Of Arts (B.A.), Communication Studies, Leadership & Public Advocacy

Board of Governors scholarship recipient and member, Bloomsburg Alumni Association Ambassador ("Husky Ambassadors"), awarded "Who's Who.

High School

High School