Francesca Rompal, M.A. Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca, Us

- Founder and director of a newly established 501(c)(3) nonprofit organization which will offer services and resources to the community, host local wellness events, conduct social science research, and compose advocacy briefs - Completed 501(c)(3) registration, including name reservation, EIN acquisition, and submission of Articles of Incorporation and Form 1023-EZ for federal tax exemption status- Defining the nonprofit's purpose and mission, establishing organizational framework, and overseeing all startup tasks as the sole founder- Built and launched the organization's startup website and social presence; currently networking and creating future programming for initial events- Researching and identifying grant funding opportunities while developing fundraising strategies, including grant writing and outreach to potential donors🌟 The organization’s services and events will include support groups, information sessions, spin classes, meditation and yoga gatherings, and a variety of other collective wellness offerings🌟 The information gleaned from these group activities, along with further research, will serve as our data for composing advocacy briefs for submission to various social decision makers

Visalia, Ca, Us

- Providing guidance to prospective students regarding program offerings, admissions requirements, and enrollment processes, ensuring alignment with their career goals- Managing a high volume of inquiries, delivering personalized support throughout the application process, including admissions interviews, document submission, and new student orientation

Tempe, Az, Us

- Actively supported professors in delivering course materials, facilitating discussions, and grading student assignments in large-enrollment courses- Provided individualized feedback and guidance to students, addressing academic inquiries and offering supplemental resources to aid comprehension- Demonstrated strong communication and interpersonal skills in engaging with students and promoting critical thinking in an online learning environment- Utilized educational technology tools and learning systems such as Canvas to operate courses and maintain grade books- Contributed to course policy development efforts surrounding the use of AI, incorporating innovative teaching methods to enhance student learning outcomes

Seattle, Wa, Us

- Facilitated client satisfaction within a behavioral health software company, serving as the primary point of contact for customers via phone, email, and support tickets, addressing inquiries and providing timely support- Proactively managed customer accounts, monitored usage metrics, identified opportunities for upselling or expansion, and collaborated with internal teams to resolve technical issues or client escalations- Maintained accurate records, prepared reports, and contributed to ongoing efforts to improve customer experience and retention

Denver, Co, Us

- Drove growth prospects within a governmental software company, identifying and qualifying leads through research and networking- Initiated and nurtured relationships with key stakeholders in government agencies across 13 states to understand their local needs and present tailored solutions- Proactively sought out new business opportunities, collaborated with internal teams and Account Executives to launch meetings and negotiate contracts

Scottsdale, Az, Us

- Coordinated chiropractor schedules and patient appointments in a clinical setting, handled billing, cash deposits, and insurance claims- Ensured efficient front office operations, provided training and support, and maintained confidential patient records in compliance with HIPAA regulations- Managed supply inventory, handled customer inquiries, and contributed to maintaining an empathetic and organized environment conducive to patient care

San Francisco, California, Us

- Directed daily operations and ensured exceptional customer service, inventory management, and sales target achievements- Managed a team of employees and handled new hire onboarding, training, and scheduling- Maintained and implemented new merchandising standards quarterly, hosted community events in store- Responsible for reporting store finances and KPI measurements such as sales conversion rates, average transaction value, and customer satisfaction scores to assess store performance and identify areas for improvement

Master Of Arts - Ma, Sociology

Bachelor Of Arts - Ba, Sociology

Associate Of Arts - Aa, Sociology

Associate Of Arts - Aa, Anthropology

Associate Of Arts - Aa, Social And Behavioral Sciences

Associate Of Arts - Aa, Political Science And Government