- Founder and director of a newly established 501(c)(3) nonprofit organization which will offer services and resources to the community, host local wellness events, conduct social science research, and compose advocacy briefs - Completed 501(c)(3) registration, including name reservation, EIN acquisition, and submission of Articles of Incorporation and Form 1023-EZ for federal tax exemption status- Defining the nonprofit's purpose and mission, establishing organizational framework, and overseeing all startup tasks as the sole founder- Built and launched the organization's startup website and social presence; currently networking and creating future programming for initial events- Researching and identifying grant funding opportunities while developing fundraising strategies, including grant writing and outreach to potential donors🌟 The organization’s services and events will include support groups, information sessions, spin classes, meditation and yoga gatherings, and a variety of other collective wellness offerings🌟 The information gleaned from these group activities, along with further research, will serve as our data for composing advocacy briefs for submission to various social decision makers

- Providing guidance to prospective students regarding program offerings, admissions requirements, and enrollment processes, ensuring alignment with their career goals- Managing a high volume of inquiries, delivering personalized support throughout the application process, including admissions interviews, document submission, and new student orientation

- Actively supported professors in delivering course materials, facilitating discussions, and grading student assignments in large-enrollment courses- Provided individualized feedback and guidance to students, addressing academic inquiries and offering supplemental resources to aid comprehension- Demonstrated strong communication and interpersonal skills in engaging with students and promoting critical thinking in an online learning environment- Utilized educational technology tools and learning systems such as Canvas to operate courses and maintain grade books- Contributed to course policy development efforts surrounding the use of AI, incorporating innovative teaching methods to enhance student learning outcomes

- Facilitated client satisfaction within a behavioral health software company, serving as the primary point of contact for customers via phone, email, and support tickets, addressing inquiries and providing timely support- Proactively managed customer accounts, monitored usage metrics, identified opportunities for upselling or expansion, and collaborated with internal teams to resolve technical issues or client escalations- Maintained accurate records, prepared reports, and contributed to ongoing efforts to improve customer experience and retention

- Drove growth prospects within a governmental software company, identifying and qualifying leads through research and networking- Initiated and nurtured relationships with key stakeholders in government agencies across 13 states to understand their local needs and present tailored solutions- Proactively sought out new business opportunities, collaborated with internal teams and Account Executives to launch meetings and negotiate contracts

- Coordinated chiropractor schedules and patient appointments in a clinical setting, handled billing, cash deposits, and insurance claims- Ensured efficient front office operations, provided training and support, and maintained confidential patient records in compliance with HIPAA regulations- Managed supply inventory, handled customer inquiries, and contributed to maintaining an empathetic and organized environment conducive to patient care

- Directed daily operations and ensured exceptional customer service, inventory management, and sales target achievements- Managed a team of employees and handled new hire onboarding, training, and scheduling- Maintained and implemented new merchandising standards quarterly, hosted community events in store- Responsible for reporting store finances and KPI measurements such as sales conversion rates, average transaction value, and customer satisfaction scores to assess store performance and identify areas for improvement