Francesca Sgrò Email & Phone Number

Reggio Emilia, Emilia-Romagna, Italy

Reggio Nell'Emilia, Emilia Romagna, Italia

Logistics:Reviewing and comparing transportation costs from suppliersMaking onsite handling reservations for events, coordinating with the assembly team in Italy and internationallyUsing the software Expoplanning for entering logistics and back office data. Front and back office:-supporting customers at filling out compulsory paperwork, making stand's technical orders.-organising staff's certificates, necessary paperwork, double checking relevant deadlines for events, updating the operations calendar-redirecting calls/emails to relevant departments

Girona, Catalonia, Spain

Full time internship at Sallés Hotel Mas Tapiolas ****S.
HOTEL RECEPTION:
•Checking guests in and out, providing detailed information about the
hotel’s facilities and surroundings.
•Dealing with a high volume of phone calls and emails and providing an outstanding guest
experience
•Operating computer programs and multi-line phone systems
•Maintaining guest records and bookkeeping responsibilities, opening and closing the register,
processing payments
•Contacting necessary staff to solve problems when challenges arise, ensuring guest comfort
• Dealing with complaints professionally.
SPA RECEPTION:
-Making and managing Spa and massages reservations. Organising the therapists' schedule.
-Welcoming spa customers, providing detailed information on the services.
-Making the Spa environment welcoming
-Upselling massages

Australia

Providing online and face to face language tutoring services. -Planning and preparing Italian langauge, grammar and culture lessons.

Brisbane, Australia

-Assising customers with any queries about Italian gourmet food.-Using slicers, knives to serve meats and cheeses.-Restocking, rotating, cleaning the window.-Upselling products.-Using the POS system and handling cash.-Doing inventory, checking temperatures, opening and closing the deli.

Regione Di Bundaberg, Queensland, Australia

Field hand and packer in regional Queensland, Australia. Tasks:-Tomato, zucchini, sweet potato picking/digging- Strawberry and sweet potato planting/cutting vines- Sweet potato weeding - cleaning the field - Zucchini and sweet potato packing in a shed. Tasks included cleaning and general mantainance of the packhouse.

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

A hands-on office work experience. Main tasks:-Working on excel spreadsheets -Doing Toll consignments-Organising customers' travel documents and preparing pamphlets-Product training