Responsible for major theatre events and professional and personal development courses. Tasks: Winning and developing of partners (customers / suppliers) in the show (theatre, cinema, music) and online learning sector in Italy. Prospection of potential new customers through marketing leads and own lead generation. Pitching, convincing, negotiating and closing contracts with new customers. Gaining continuous up to date know-how within a very dynamic sector in order to ensure best offerings within the market. Retention and development of existing key cash cow account by relationship maintaining. Create and deploy presentation for new customers about the company’s business concept and product/service presentations for existing companies. Establish and critical evaluate sales report results to ensure highest ROI on campaigns. Quarterly development of strategic plans including campaigns with expected targets for shows and learning sector. Management and monitoring of digital strategy and campaigns. Creating and controlling campaigns in coordination with the production team. Responsible for the ticketing service.

Responsible for the entire italian market of ChicPlace. Tasks: searching and acquiring new partners (brands and retailers) in the Italian market. Relationship building with stratigic partners. Organization markets of the company and market in collaboration with Palo Alto Market in Barcelona. Managing entire social media for Italy. Customer care for the Italian and Spanish clients. Support in strategic planning. Market research. Verification of content on the web page and translation. Administrative tasks to manage orders and incidents.

Maximize revenue, B2B & B2C, ensure excellent customer servicing, convert customer enquiries into confirmed sales, handle customer enquiries professionally on phone and personally, build strong relationships with customers, exploit cross-selling and up-selling opportunities, solving complaints.