I’m a young professional specialized in communications, learning and customer service. I’m the father of two little girls and a permanent learner.I’m the kind of person that embraces the idea of change and always wants to understand, “Why we do what we do”. By knowing and understanding “the why”, it’s easier to drive results and achieve goals. Permanent fixtures on my shelf are: "Resonate" by Nancy Duarte, "Start with Why" by Simon Sinek and "Getting to Yes" by Roger Fisher.My personal “why” is to “help others to realize their true potential and became better versions of themselves”. So every decision I take in life pulls me closer to this goal.At work, the main focus of any employee is care for their customer (whether these are internal or external customers). I believe that if your customer is successful in their objectives, your business will flourish.