• Develop and enhance the Service Operations to improve the content and accuracy of reports to senior management and stakeholders;• Managed multiple projects in agile methodology and waterfall project management methodologies and can produce high - quality deliverables that meet timelines and budgetary targets;• Managed projects in F&A industry, Insurance - contact center, and a project in Banking Industry, on Document management activity, based on Artificial Intelligence & RPA integration. The managed solution resulted in 50 FTEs saving;• Develop and continually improve the quality of information to help guide future strategic decisions;• Assisting with Business case development & justification; Facilitating the Benefits Plan; Measuring/tracking benefit return within the lifecycle of the program (ROI);• Identify and direct the implementation of process improvements that significantly reduce workloads or improve quality across the department;• Provide project planning, milestone management (Gantt), scope management, resource forecasting; financial management, change management across the project portfolio;• Manage the hiring, staffing, maintaining and career development of a diverse and effective workforce;• Provide and discuss project charter, executive summary and overall status indicators (key metrics);• Work directly with IT and Engineering teams on Agile development;• Skilled at performing Risk analysis, FIT /GAP analysis and Cost/Benefit analysis to better understand the mechanics of the existing & proposed systems.

• Data management through business analytics services (Sql Server Reporting Services or Power BI) and data mining using OLE, SQL DB• Analyze, design, coordinate and supervise the development of software systems to form a basis for the solution of information processing problems;• Making presentations to customer or client audiences or professional peers;• Process owner for developing and design of standard “Deliverables” in order to improve the delivery business, following the VOC & VOB (Voice of Customer & Business);• Analyze system specifications and translate system requirements to task specifications;• Responsible for developing new programs and proofing the program to develop needed changes to assure production of a quality product;• Design and Build standard delivery dashboard that describe the business Flow (SLA, KPI, OLA…) using performance management indicators (leading & lagging);

• Implemented E2E RPA for Finance & Accounting Industry for the tower PTP, RTR and OTC in many processes (Invoice Processing, Vendor Master Data, Quality Control etc...);• Define more specific development tasks, task dependencies, and provide time estimates to complete work;• Create product test plans for UAT phase, identification of data sets, systems and environments;• Perform Quality assurance tests for all developments before their go-live and deploy in production;• Ensure timely and qualitative closure of all digitization projects by working closely with Service Delivery team;• Act as a resource and communicate effectively with internal stakeholders, technical leads, and management to regularly report on status, issues, and risks;• Provide technical status reports and metrics on assigned projects.• Build architecture RPA solution (Integration Virtual Machine, ERP, Citrix, Software, API, DB, CRM);• Implement End to End Robotic Process Automation, for processes in Banking Industry using Automation Anywhere. The RPA implementation resulted in 30 FTE savings and more than 50% AHT;• Work with all the stakeholders to define and execute the RPA programs and manage change issues together with Delivery Team (On-Shore & Off-Shore);• General technical background (SW development, SW architecture, Automation development);• Help clients build a Center of Excellence for RPA across the deals;• Assisting in drafting RPA development best practices, standardizing the solution to have a high reusability metric.

Data Manager,Data Mining, Data Scientist, Data Cleaner, Analista Statistico (organizzazione, pianificazione e controllo)Principali attività e responsabilità: Studio degli eventi sismici, ambito esplorativo, descrittivo con stime e metodi recenti per la rappresentazione graficaCompetenze e obiettivi raggiunti: Abilità nell'utilizzo dell'interfaccia R - Google Earth per la visualizzazione di fenomeni complessi come i terremoti. Stime semi e non-parametriche esplicitate anche attraverso la visualizzazione 3D. Con competenze informatiche ed in ambitostatistico spaziale .Segue una piccola illustrazione dal link: https://www.dropbox.com/s/kwti9bg3v11ovcp/R-GoogleEarth.mp4?dl=0.