Francesco Pino Email and Phone Number

Within the Business Unit AWP (Slot Machines), I am responsible for the product life cycle and its performance: it includes boards, cabinets and accessories, from purchase to distribution.I manage a Budget of ~10€ Mil (Capex + Opex) with the aim of maximizing Business Revenues and all main financial KPIs.I’m leading 4 teams:1. Performance analysis of AWP product and Sisal network;2. Planning (activities and purchases) and Capex monitoring;3. Product distribution on Sisal… Show more Within the Business Unit AWP (Slot Machines), I am responsible for the product life cycle and its performance: it includes boards, cabinets and accessories, from purchase to distribution.I manage a Budget of ~10€ Mil (Capex + Opex) with the aim of maximizing Business Revenues and all main financial KPIs.I’m leading 4 teams:1. Performance analysis of AWP product and Sisal network;2. Planning (activities and purchases) and Capex monitoring;3. Product distribution on Sisal Network;4. Purchasing Show less

• Financial performance monitoring and analysis• KPI reports definition for the most important corporate projects• Budget planning• Assessment of new business opportunities, business case analysis• Operations costs controller

• KPI reports definition for all Operations structures (Call Center, Service Desk, Field Services, Logistics) • Operations performance monitoring• Team management• E2E processes design• Interface with IT Team for the development of information systems supporting Operation structures

Sales Dpt.• Budget planning• Assessment of new business opportunities, business case analysis• Monitor day-by-day sales performance• Costs monitoring: SAC CAPEX OPEX

Technology Dpt.• Business Transformation Programme: sales processes and commercial catalogue review.• Siebel CRM focal point: responsible for Vodafone offers design in Siebel CRM platform• Vendor management: governance of the main IT Vendors in Vodafone

CRM Functional Analysis: Siebel analyst involved in discovery, GAP analysis, feasibility study, functional and technical design for Siebel CRM applicationMain customers:• Telecom Italia, Italian telecommunications company• AVEA, Turkish telecommunications company