Francesco Rita Email & Phone Number

Luxembourg

Lussemburgo, Lussemburgo

Monitor the processing of information and data exchange among JAO internal departments, traders and TSOs.Perform the registration of the market participants. Deal with Legal, Compliance and Finance teams to overcome problems, find and present solutions to market participantsContribute to improving day to day processes (automation, bug fixes, change requests...). Review, analyze and find solutions for reported complains.

Luxembourg

PM for 'e-centre documentation' project: WBS to drive step-by-step product development and implementation; Functional and non-functional documentation to be proposed to SMEs approval; Infrastructure requirements to be implemented and monitored.'Corporate Website' projects: e-commerce websites design and implementation, web content management, coordination of HTML/CSS/JavaScript development, when relevant, customer support, test phase and final website implementation'SharePoint DSI': Coordinate technical team to design the structure of the new SharePoint based on customer’s targets (Xmind pattern); Detail SharePoint permissions for each user based on customer’s definition.

Luxembourg

Manage new customers on-boarding process;Summarize projects status through dashboard and timeline charts;Provide detailed analysis of operational costs and PnL based on an Excel sheet based in a complex environment made of a plurality of TiVo offices and outsourced companies (Business Analysis).Define and track contractual PnL's and budget;Organize and handle workshops with operational teams, stakeholders and Top Management;Analyse and execute follow-up and share report statuses to top management;Define ramp-up efforts for data to be completed within contractual deadlines;Support cross-functional project team to identify status of TiVo dataset versus customer’s requests or contract SLA;Pro- actively prepare Excel templates to automatically calculate operational costs for specific requests from customers;Discuss and put in place specific methods to calculate operational costs for customers’ new requests;Take ownership to weekly discussions with sales team on on-going discussions with customers (evaluate team readiness for new requests and costs for the operational teams to prepare for changes);Provide data coverage status for contract KPIs;Manage a project to put in place a customer up-sell of image quality;Enhancing Spanish data/Oversee Spanish operational team work to meet a new customer’s contract; KPIs (around 20.000 database programs harmonized per day in order to enhance TiVo Spanish database).

Luxembourg

Manage new customers on-boarding process;Summarize projects status through dashboard and timeline charts;Track results through reports and briefing slides;Monitor resource costs v. contractual commitments;Define and track contractual PnL's and budget;Organize and handle workshops with operational teams, stakeholders and Top Management;Analyse and execute follow-up and share report statuses to top management;Provide detailed analysis of operational costs and PnL (Business analysis);Define ramp-up efforts for data to be completed within contractual deadlines;Support cross-functional project team to identify status of TiVo dataset versus customer’s requests or contract SLA;Pro- actively prepare Excel templates to automatically calculate operational costs for specific requests from customers and sharing to management;Discuss and put in place specific methods to calculate operational costs for customers’ new requests;Take ownership to weekly discussions with sales team on on-going discussions with customers (evaluate team readiness for new requests and costs for the operational teams to prepare for changes);Provide data coverage status for contract KPIs;Manage a project to put in place a customer up-sell of image quality;

Luxembourg (Avenue De La Liberté 42-44)

Manage operational workflows revision through BPMN flowchart models and training policies projects.Handle training for internal teams and outsourced companies (in Slovakia, Vietnam and India and through remote Skype presentations).Define and redact (BPMN/UML) flowchart to summarize processes and training Word documentation.Train new team members on efficiently work on data automation (internal tool: Ingest) and database optimisation (internal tool: Cosmo).Lead a multicultural team of 15: motivate team members, evaluate performance, set priorities, coaching.Maintain and improve database data quality. Support new feature development and testing in Jira (define use cases, revision of specs, sniff-test of new feature releases), Organise text production, translation and proofreading.

Luxembourg, Luxembourg

Organize team work and deadline meeting. Optimize resources' work, Content enrichment (Movie, series, tv program categorization, synopses, images, celebrity bios, images, award details)Track work efficiency and prioritize tasks. Mentoring.Coordinate test phases, text production and QA processes on bug fixes and change control efforts in Jira and Confluence.

Luxembourg

Edit and timely update TV listings and database entries;Enrich content, celebrity bios and award records;Process images to feed database's 'rich media' section;Test new features of operational tools;Translate products’ Guide book;

Bachelor'S Degree, Game Theory, International Relations, Philosophy

Mathematics

Master'S Degree (Dea), International Relations, Philosophy