Francesco Severa

Francesco Severa Email and Phone Number

Responsabile Account Wholesale presso Telepass @ Telepass
rome, lazio, italy
Francesco Severa's Location
Italy, Italy
Francesco Severa's Contact Details

Francesco Severa personal email

n/a
About Francesco Severa

Francesco Severa is a Responsabile Account Wholesale presso Telepass at Telepass. He possess expertise in gestione portfolio, call center, servizi finanziari, costruzione di relazioni, customer retention and 8 more skills. He is proficient in English.

Francesco Severa's Current Company Details
Telepass

Telepass

View
Responsabile Account Wholesale presso Telepass
rome, lazio, italy
Website:
telepass.com
Employees:
187
Francesco Severa Work Experience Details
  • Telepass
    Wholesale Account Manager
    Telepass Nov 2022 - Present
    Roma
    • Define and implement the wholesale strategy in line with the company’s short- and long-term goals.• Maintain and develop strong and profitable relationships with existing and potential wholesale clients, including distributors, retailers, and wholesalers.• Develop annual and quarterly sales plans, set revenue targets, and monitor progress toward achieving those targets.• Monitor market trends, competition, and emerging opportunities to optimize product offerings and market… Show more • Define and implement the wholesale strategy in line with the company’s short- and long-term goals.• Maintain and develop strong and profitable relationships with existing and potential wholesale clients, including distributors, retailers, and wholesalers.• Develop annual and quarterly sales plans, set revenue targets, and monitor progress toward achieving those targets.• Monitor market trends, competition, and emerging opportunities to optimize product offerings and market positioning.• Supervise and lead the wholesale team, ensuring appropriate training and promoting a collaborative, results-oriented work environment.• Work closely with marketing, product, and finance departments to ensure strategic and operational alignment.• Manage contract negotiations with wholesale partners, ensuring favorable terms for the company.• Monitor the department’s budget, ensuring efficient allocation of resources and cost control.• Prepare and present periodic reports on sales performance, market trends, and competitor activities to senior management. Show less
  • Telepass
    Sales Account - Segmento Banche
    Telepass Feb 2021 - Nov 2023
    Roma, Lazio, Italia
    • Managing and developing the relationship with 15 Italian national banks which offer our products to their customers.• Analyze market trends to identify and implement new targeted commercial strategies in order to increase the sales volumes and the profitability of the partnerships.• Improve and speed up access to products and services by developing digital solutions.• Guaranteeing support to the affiliated partners on all issues deriving from the existing agreement • Analysis… Show more • Managing and developing the relationship with 15 Italian national banks which offer our products to their customers.• Analyze market trends to identify and implement new targeted commercial strategies in order to increase the sales volumes and the profitability of the partnerships.• Improve and speed up access to products and services by developing digital solutions.• Guaranteeing support to the affiliated partners on all issues deriving from the existing agreement • Analysis and monitoring of sales data and economic values of the entire Retail area, developing periodic reports for the sales meeting, also monitoring the budget and sales forecast with the eventual preparation of the action plan.• Collaborate with all corporate structures to maintain a high level of satisfaction of the Partner and the Final Customer by critically reporting and sharing feedback. Show less
  • Om Group Spa
    External Sales Agent - Merchant Acquisition American Express
    Om Group Spa Sep 2020 - Feb 2021
    Roma, Lazio, Italia
    • Independently identify opportunities and closing new deals on prospect clients• Travel within sales territory to meet prospects and customers• Conduct calls and face-to-face meetings with customers daily• Build and maintain relationships with new and repeat customers• Maintain records of all sales leads and/or customer accounts
  • American Express
    Lead Account Sales
    American Express Feb 2018 - Mar 2019
    Brighton, Inghilterra, Regno Unito
    In addition to the Account sales responsibilities:• Being a Role model to the team and the department • Providing day to day support to leaders • Providing support for escalations • New hire training • Assisting the leader in providing coaching to team members • Supporting the senior leadership group with enquiries from the broader business• Facilitation of meetings & conference calls • Covering leader’s absence and attending… Show more In addition to the Account sales responsibilities:• Being a Role model to the team and the department • Providing day to day support to leaders • Providing support for escalations • New hire training • Assisting the leader in providing coaching to team members • Supporting the senior leadership group with enquiries from the broader business• Facilitation of meetings & conference calls • Covering leader’s absence and attending leadership meetings • Regular review of pipeline and results Show less
  • American Express
    Account Sales
    American Express Aug 2014 - Feb 2018
    Brighton, United Kingdom
    Main Activities and Responsibilities: • Managing a portfolio of corporate customers, answering their queries and identifying solutions through a consultative approach; • Driving growth by identifying and winning new opportunities (B2B and T&E) • Portfolio retention; • Offering financial solutions to clients in order to improve their cash flow performances • Relationship-building: liaising with other Departments to ensure Clients’ satisfaction and liaising with the sales… Show more Main Activities and Responsibilities: • Managing a portfolio of corporate customers, answering their queries and identifying solutions through a consultative approach; • Driving growth by identifying and winning new opportunities (B2B and T&E) • Portfolio retention; • Offering financial solutions to clients in order to improve their cash flow performances • Relationship-building: liaising with other Departments to ensure Clients’ satisfaction and liaising with the sales agents to ensure my sales targets and goals are met; • Strong customer focus; • Strong negotiating skills; • Team work. Show less
  • American Express
    Customer Care Professional
    American Express Feb 2014 - Aug 2014
    Brighton, United Kingdom
    Principle Accountabilities• Provide world class Service to Italian Cardmembers, driving spend, loyalty and engagement, deepening the customer relationship on every call.• Handle a wide range of general and sometimes complex enquiries whilst meeting and exceeding predefined Customer Satisfaction Targets• Excellent communication skills, handling customer enquiries in a professional and courteous manner, as well as the ability to build cross-center relationships.• Evaluating… Show more Principle Accountabilities• Provide world class Service to Italian Cardmembers, driving spend, loyalty and engagement, deepening the customer relationship on every call.• Handle a wide range of general and sometimes complex enquiries whilst meeting and exceeding predefined Customer Satisfaction Targets• Excellent communication skills, handling customer enquiries in a professional and courteous manner, as well as the ability to build cross-center relationships.• Evaluating account status enquiries at point of contact by analysing information and recommending solutions to the Cardmember, • Interpret Product, Policy and Procedure information and guide customers through to resolve their enquiry as First Contact Resolution. Show less
  • American Express
    Customer Care Professional
    American Express Aug 2011 - Jan 2014
    Rome Area, Italy
    Principle Accountabilities• Provide world class Service to Italian Cardmembers, driving spend, loyalty and engagement, deepening the customer relationship on every call.• Handle a wide range of general and sometimes complex enquiries whilst meeting and exceeding predefined Customer Satisfaction Targets• Excellent communication skills, handling customer enquiries in a professional and courteous manner, as well as the ability to build cross-center relationships.• Evaluating… Show more Principle Accountabilities• Provide world class Service to Italian Cardmembers, driving spend, loyalty and engagement, deepening the customer relationship on every call.• Handle a wide range of general and sometimes complex enquiries whilst meeting and exceeding predefined Customer Satisfaction Targets• Excellent communication skills, handling customer enquiries in a professional and courteous manner, as well as the ability to build cross-center relationships.• Evaluating account status enquiries at point of contact by analysing information and recommending solutions to the Cardmember, • Interpret Product, Policy and Procedure information and guide customers through to resolve their enquiry as First Contact Resolution. Show less

Francesco Severa Skills

Gestione Portfolio Call Center Servizi Finanziari Costruzione Di Relazioni Customer Retention Crm Vendite Management Analisi Gestione Delle Relazioni Salesforce.com Business Development Financial Services

Francesco Severa Education Details

Frequently Asked Questions about Francesco Severa

What company does Francesco Severa work for?

Francesco Severa works for Telepass

What is Francesco Severa's role at the current company?

Francesco Severa's current role is Responsabile Account Wholesale presso Telepass.

What is Francesco Severa's email address?

Francesco Severa's email address is fr****@****ess.com

What schools did Francesco Severa attend?

Francesco Severa attended Università Degli Studi Di Perugia.

What skills is Francesco Severa known for?

Francesco Severa has skills like Gestione Portfolio, Call Center, Servizi Finanziari, Costruzione Di Relazioni, Customer Retention, Crm, Vendite, Management, Analisi, Gestione Delle Relazioni, Salesforce.com, Business Development.

Who are Francesco Severa's colleagues?

Francesco Severa's colleagues are Valentina Di Gennaro, Diego Tha, Gaia Sissi Botarelli, Andrea Comerio, Giuseppe Guerrisi, Rosa Morgano, Luana Salvati.

Not the Francesco Severa you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.