Francesco Bossich Email & Phone Number

Lugano, Canton Ticino, Svizzera

- Orchestrate Presale and Technical Specialist teams of Var Group business units to ensure overall customer implementation and adoption of solutions- Overall responsible for completing assigned installation projects- Provide effective technical leadership in customer interactions to include sharing digital evolution trends and standard methodologies employed by other customers to actively be part of the selling process- Act as an escalation point to collaborate with pre-sales and… Show more - Orchestrate Presale and Technical Specialist teams of Var Group business units to ensure overall customer implementation and adoption of solutions- Overall responsible for completing assigned installation projects- Provide effective technical leadership in customer interactions to include sharing digital evolution trends and standard methodologies employed by other customers to actively be part of the selling process- Act as an escalation point to collaborate with pre-sales and post-sales teams for any issues that arise- Work with our sales department to develop a technical strategy that accelerates growth. - Identify key verticals, markets, use cases, solutions to focus on and devise a comprehensive strategy and engagement model Show less

Bellinzona, Switzerland

- I directed projects (DT, DI, DECS) following the HERMES methodology and achieving all targets in terms of time, costs and quality- I verified administrative and technical requirements, economical thresholds for procurement and risk assessments, according to LCPubb- I carried out feasibility analyses, defined project agreements and coordinated the development of IT solutions, ensuring effective communication with stakeholders, conflict resolution, resources management (20+) both… Show more - I directed projects (DT, DI, DECS) following the HERMES methodology and achieving all targets in terms of time, costs and quality- I verified administrative and technical requirements, economical thresholds for procurement and risk assessments, according to LCPubb- I carried out feasibility analyses, defined project agreements and coordinated the development of IT solutions, ensuring effective communication with stakeholders, conflict resolution, resources management (20+) both internal and suppliers- I defined budgets, negotiated contracts and authorized purchases respecting compliance procedures and guaranteeing costs vs forecasts Show less

Lugano, Switzerland

Main consultancy roles for client companies:Innovation Manager | “NDA customers” | Switzerland and Italy- I led ISO 27001 assessments to detect non-compliance in information security practices and identify plans to improve data protection and reduce security risks- I coordinated Cyber Security Analysts (6) for IT security vulnerabilities of the client infrastructure/web applications and actions plan for the client IT Manager- I managed the development of applications for… Show more Main consultancy roles for client companies:Innovation Manager | “NDA customers” | Switzerland and Italy- I led ISO 27001 assessments to detect non-compliance in information security practices and identify plans to improve data protection and reduce security risks- I coordinated Cyber Security Analysts (6) for IT security vulnerabilities of the client infrastructure/web applications and actions plan for the client IT Manager- I managed the development of applications for self-assessment in information security (AI/Chatbot) and events notarization (Blockchain)Program Manager | Automotive | ACI GLOBAL SPA | Milan- I assisted the CIO in conducting an R&D program (Industry 4.0)- I supported the CFO to obtain government financial incentives (+2M€)- I contributed to the analysis of "as-is" processes and to the Digital Transformation of purchasing, operations center and roadside assistance- I managed suppliers for the implementation of Microsoft Cloud solutions (ERP, Office 365, SharePoint) and development of mobile apps and e-CommerceService Manager | Car sharing | GIRACI SRL | Milan- I managed 5 internal resources and 3 external companies to guarantee 24-hours availability of the car sharing fleet, app and web portal, increasing uptime up to 99% and cutting IT costsPMO and IT Controller | Commodity | TRAFIGURA GROUP | GenevaDirectly reporting to IT Director I managed suppliers in:- E-mail migration from MS Exchange to MS Office 365- Implementation of a centralized reporting platform based on MS Power BI- Development of a web solution integrated with MS ERP Navision to automate the approval cycle of the suppliers activities in LATAM and APAC- Creation of P&L and Executive Summary dashboardsIT Manager | Fashion | 10 CORSO COMO | Milan- Full outsourcing of the company’s infrastructure (SAP B1, Office 365, SharePoint, Website & e-Commerce) and negotiated IT services, network, telephony contracts for shop, restaurant and art gallery Show less

Milan, Italy

- Member of the Competence Center which accomplished the transition of country-based IT services for logistics/warehouses to a centralized IT shared-services model - I led IT Delivery and IT Support teams (10+) in implementation and maintenance projects of IT infrastructure and WMS software (Prologs, Manhattan)- I conducted periodical reviews of IT performance (KPIs, SLAs, contracts), cutting costs up to 10-15% and enhancing quality with continuous improvement initiatives (ITIL)- I… Show more - Member of the Competence Center which accomplished the transition of country-based IT services for logistics/warehouses to a centralized IT shared-services model - I led IT Delivery and IT Support teams (10+) in implementation and maintenance projects of IT infrastructure and WMS software (Prologs, Manhattan)- I conducted periodical reviews of IT performance (KPIs, SLAs, contracts), cutting costs up to 10-15% and enhancing quality with continuous improvement initiatives (ITIL)- I contributed to reduce the incidents assigned to the EMEA IT Service Desk by participating in the creation of a shared knowledge base, optimizing escalation processes and ticket assignment criteria Show less

Milan, Italy

- I managed suppliers of software, IT services, network and telephony, ensuring the operation of a consortium of shops, beauty centers and training academy- I coordinated the migration from local legacy software to a centralized ERP, eliminating obsolete applications and redundant suppliers, simplifying purchasing and warehouse management achieving a 30% cost reduction- I led the development of a web platform for managing loyalty cards (45 stores / 15'000 customers)

Pavia, Italy

- Development and maintenance of corporate GSMBOX .IT and .ES web portals (HTML, PHP, MySQL)

Pavia, Italy

- IT Support, Backup Management