Promotion of guided tours through the web and in the main tourist sites of the metropolitan city of Naples; organization and planning of the excursions and visits, welcoming groups of tourists and providing information on the places of interest they encounter along the way. Answering questions related to history, culture and traditions satisfying the curiosity of customers. Services provided in English, Spanish and Italian at the city of Naples and at the archaeological excavations of Pompeii, Herculaneum and Oplonti.Other activities: contact with providers, website management, social media management and Customer Service.

Promotion of guided tours in the main tourist sites of the city of Prague; organization and planning of the excursions and visits, welcoming clients and guiding excursions. Services provided in Spanish and Italian.Other activities: contact with providers, website management, social media management and Customer Service.

The main activities consisted in checking the schedule of the tours; handle the tickets, headsets and cooperating with bus drivers and tour guides. The main activity was carried out at the meeting point, where time by time I was also in charge of welcoming the tourists before the departure of the excursion.

Main activities: - Market research: analysis, segmentation and building up of market channels for the Italian market.- Meetings and negotiation with clients.- Products implementation, coordination and business development.- Order management and daily contact with clients: quotations, products availability & promotions; cooperation with product managers, logistic department and warehouse.- Organization and participation in IT fairs and shows in Spain and Italy

Sviluppo di progetti rivolti alla promozione del patrimonio turistico-culturale italiano nel mondo

- Front office activities: tourists welcoming and information supply- Translation of some parts of the website in Spanish- Back office activities: management and handling of material- Call centre service: information supply

Children’s party entertainer: entertainment activities for children and reception of guests