Francesco Cocco

Francesco Cocco Email and Phone Number

Service Manager at Engineering Ingegneria Informatica Spa @
Francesco Cocco's Location
Rome, Latium, Italy, Italy
Francesco Cocco's Contact Details

Francesco Cocco work email

Francesco Cocco personal email

n/a
About Francesco Cocco

Professional SkillsProject Management (including P&L, reporting, extra cost and order/invoicing management);Customer, Supplier and Partner relationship management; Work package analysis and planning; Project Monitoring and Risk Management;Experience in big projects management;System architecture alternatives evaluation with focalisation on the Project/Customer needs;Adaptability to apply alternatives software production approaches with respect to Project/Customer needs;Multicultural / geographically distributed team management (experience with team distributed over Italy, Norway, United States, Germany);Team motivation and conflict management; delegation;Innovation and adaptability to new technologies trends; problem solving;ReliabilitySpecialties: Technical SkillsMain hw/sw products/technologies;Search Engines. Use of product “Fast Data Search”ICT production environment managementSystems integrationProcesses/workflow representation techniques for event, activities, data flow formal descriptionDatabase/DWH analysis/modelling, design and rolloutSoftware specificationTesting (analysis, planning, design)Change and Configuration ManagementDisaster RecoverySecurity management with particular respect to privacy Italian law

Francesco Cocco's Current Company Details
Engineering Ingegneria Informatica

Engineering Ingegneria Informatica

Service Manager at Engineering Ingegneria Informatica Spa
Francesco Cocco Work Experience Details
  • Engineering Ingegneria Informatica
    Service Manager
    Engineering Ingegneria Informatica Sep 2023 - Present
    Rome, Latium, Italy
    Project Manager for Health Care Software Product Solutions / Development
  • Engineering Ingegneria Informatica Spa
    Information Technology Service Delivery Manager
    Engineering Ingegneria Informatica Spa Jun 2017 - Apr 2024
    Rome, Latium, Italy
    Responsable for DWH Application Management service for about 40 DWH TIM Systems. The activities cover: team arrangement (resources, work organisation,...), KPI tracking/negotiation/contract tracing, teams efficiency organisation, customer relationship and internal service P&L management issues. The AM service management is embedded into a bigger contract activity set that cover AD too.Continuous improvement approach on the AM service management is deployed even with the suppliers involvement, by sharing all technical goals and planning resources growing path in a very critical economic scenario.
  • Engineering Ingegneria Informatica Spa
    Production Manager
    Engineering Ingegneria Informatica Spa May 2019 - May 2020
    Rome, Latium, Italy
    Contract manager for a contract related to several different IT services for Open Fiber. Organisation of the integrated view of the three main contractors under a single view and startup of the integrated tool to trace and track overlapping activities.
  • Engineering.It
    Production Manager
    Engineering.It Aug 2015 - Apr 2019
    Rome Area, Italy
    Responsible for delivery of the cloud gaming solution for TIMGAMES.The gaming solution integrates both streamed games and Android TV games. Management of the entire line of development and delivery including:-) system integration with external sw partners;-) adaptation and deployment of gaming related devices (STB, gamepads, others);-) cross fitting adaptation and deployment organization of the related data center (cloud implementation);-) requirement management with final customer;-) fine tuning related activities participation / management both from technical side and applicative (service) side;-) customer care & assistance setup and deployment;-) change management and overall complete project management;-) customer's environment and expectation management;-) coordination with Marketing customer department in order to fit their need's requests;-) logistic management related to device provisioning for service initial run (external provider);-) impact evaluation of customer's requirement both on sw/hw/device platforms;-) revenue/cost internal management with overall harmonization on the main project milestones;-) games catalog management system: technical initial setup into integrated sw solution (CMS);-) overall service delivery management.
  • Engineering Ingegneria Informatica Spa
    Production Manager
    Engineering Ingegneria Informatica Spa Aug 2012 - Jul 2015
    Rome Area, Italy
    IT Service Management for the Prepaid TIM offering.Management of sw development and Configuration task for marketing offering.Profit / cost management;people management;Technical and sw platform evolution for some vertical component (Prepaid Archive Traffic System);full coverage of the customer request from requirement to final delivery.
  • Engineering.It
    Project Manager Senior
    Engineering.It Aug 2010 - Jun 2012
    Rome Area, Italy
    Setup of PPS Service Group for NBS c/o TelecomItalia Business Billing Operation (SSC).
  • Engineering.It
    Project Manager Senior
    Engineering.It 2008 - Dec 2011
    Rome Area, Italy
    Management of service groups that deliveries their services on following areas:Post Production support on Billing areas;Design services in Postpaid billing systems;Design services in Prepaid systems.Management of the economical issue related to activities, contracts, orders.Customer relationships.Design
  • Engineering.It
    Project Manager Senior / Technical Writer Engineering.It
    Engineering.It Jun 2011 - Aug 2011
    Rome Area, Italy
    Support to BUC TelecomItalia tender.
  • Engineering.It
    Project Manager Senior
    Engineering.It Jan 2008 - May 2009
    Project Manager in Telecom Business Unit. In charge of projects in WIND (stating of Lawful environment for Mobile virtual network operator platform) and Telecom Italia for a Data Quality plaform to be fulfilled into a congergent (Fixed + Mobile) DWH.
  • Engineering;Atosorigin;Schlumbergersema
    Project Manager
    Engineering;Atosorigin;Schlumbergersema Jan 2000 - Jan 2008
    Italy,Rome
    2008 TELECOM Data Quality platform in convergent DWH2008 ERICSSON-WIND LAWFUL application development for MVNE/MVNO WIND platform2007 TELECOM-Mobile Credit Management PlatformAppl. management on SAP RMCA/Credit DWH2004 – 2006 ENEL-Knowledge Management SystemRealization of ENEL KMS. FAST DATA SEARCH and BEA Portal. PM; Architecture; Req’s gathering; Taxonomy. Team Italy, Germany, Norway2002-2003 TIM-RASTAPTIM roaming antifraud system. PM; Team reorganization; SW development optim.2003 WWW.BUSINESS.TIM. TIM business portal developed on BroadVision. Portal/ETL for ext data. PM; SW development optim.2001 TIM-SAILFeasibility study for TIM production governance. SLA, problem prevention, Capacity Planning, DWH and Data Mining. Req’s gathering, scouting, technical/strategic plan2002 TIM-SIMPRevision of TIM antenna’s DWH. PM; HW/SW definition; Star schema; ETL strategies2001 WIND-IBSSVAS provisioning system for WIND. PM and technical coordination
  • Atos Origin
    Project Manager
    Atos Origin 2004 - 2007
  • Sema Group Spa
    Project Manager
    Sema Group Spa May 1998 - Jun 2001
    Rome, Italy
    1999-2001 WIND-BOP Best Option PlanBilling coprocessor to find out best customer tariff plan for his traffic. BOP emulate BSCS billing engine and find best value on variable option service as Best City/Friend. BOP integrate ORGA rating engine. PM, optimization algorithm definition, DB design1999 ENEL-Consultant on RFP for HW/SW/Services1998 Telecom-Provisioning Consultant on RFP for UNIX sw tenders
  • Eds
    Consultant
    Eds Sep 1997 - May 1998
    Italy,Rome
    1997 Telecom-CLGRADesign/rollout of installation process for TIVOLI sw over 7000 NT clients
  • Ibm
    Project Manager; Sales; Consultant
    Ibm Oct 1990 - Apr 1996
    Italy
    1996-1997 RS/6000-UNIX Sales. HW/SW offering on Petroleum customers1994-1995 INAIL-DAPSAutomated documentation for DPPX sw base. PM, Application design/development1992-1993 INAIL-Regional BranchesConsultant on IBM 9221/150-VSE/ESA. Hw dimensioning/configuration; system setup /unattended system setup generation procedure definition1990-1991 INAIL-Consultant on DPPX/IBM 9XXXHW. Capacity plan and HW setup. LPAR Design/deployment

Francesco Cocco Skills

Project Management Integration Disaster Recovery Requirements Specification Planning Data Warehousing Software Project Management Billing Systems Pre Sales Pmp Certified Project Manager Pmo Service Management Project Planning It Service Management Unix Testing Software Development Mobile Devices Telecommunications Project Management Requirements Analysis Business Intelligence Program Management Business Analysis Team Management Itil

Francesco Cocco Education Details

  • Università Degli Studi Di Pisa
    Università Degli Studi Di Pisa
    Information System

Frequently Asked Questions about Francesco Cocco

What company does Francesco Cocco work for?

Francesco Cocco works for Engineering Ingegneria Informatica

What is Francesco Cocco's role at the current company?

Francesco Cocco's current role is Service Manager at Engineering Ingegneria Informatica Spa.

What is Francesco Cocco's email address?

Francesco Cocco's email address is francesco.cocco@eng.it

What schools did Francesco Cocco attend?

Francesco Cocco attended Università Degli Studi Di Pisa.

What skills is Francesco Cocco known for?

Francesco Cocco has skills like Project Management, Integration, Disaster Recovery, Requirements Specification, Planning, Data Warehousing, Software Project Management, Billing Systems, Pre Sales, Pmp, Certified Project Manager, Pmo.

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