Francesco M. Email & Phone Number

I have five years of experience holding this position in a different well-established restaurants.I enjoy my job and work for a great hotel but I am ready to move into a more demanding position where I can put the skills I have acquired to better use.My job duties include doing the hiring and training the staff for the restaurant and when necessary,I also create the schedules and assign the shift duties. I supervise the staff members to make sure everyone is doing their jobs and to offer assistance when needed.I am responsible for making reservations and I keep up with the number of seats available at all times during the shift to avoid overbooking. I keep things organized and updated for other shifts so there is no room for misunderstandings that could result in poor customer service.When customers do have a problem, I am quick to respond and look for a solution that will leave them with a smile.I personally greet and escort guests to their seats where I take the opportunity to make them aware of the night’s specials. I always provide a friendly service with a smile and I monitor the staff to make sure they do the same.

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  Ipssar Pietro Mancini Cosenza (Italia)

  Sala Bar