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Francesco Puca is listed as Technical Analyst at OverIT | at OverIT - Field Service Management, a with 401 employees, based in Greater Naples Metropolitan Area, Italy. AeroLeads shows a matched LinkedIn profile for Francesco Puca.
Francesco Puca previously worked as Technical Analyst at Overit - Field Service Management and Application Consultant at Italia Paghe. Francesco Puca holds Diploma Istituto Tecnico E Professionale, Informatics, 98 from Ists Giuseppe Moscati.
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I am 21 years old and started my career path in the IT world at the age of 19, right after finishing my studies in IT.My career started in the role of Application Help Desk and then moved on to Application Consultant in the same company, roles that gave me the opportunity to acquire skills mainly related to customer management and the process of analyzing customer requirements.I am currently working as a Technical Analyst at OverIT, an Italian excellence recognized as "Leader" and "Visionary" by the main IT consulting and research companies. In this experience I am gaining skills on the main mechanisms of an Agile working methodology and especially on what it means to work in an international context! My keywords? Constancy and determination! (And also a bit of luck, which never hurts!).
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Campania, Italy
𝙊𝙫𝙚𝙧𝙄𝙏 is the best-of-breed FSM vendor, supporting industry leaders to achieve excellence in linear asset Management. We are recognized as “Leaders” and “Visionaries” by the major IT consulting firms, we serve Energy & Utility, Oil & Gas, Telco, Transportation, and Industrial Manufacturing with specific product templates and industry experts.
Campania, Italy
Main activities performed:• Analysis of the needs of current and potential customers through the implementation of Solutions by Design.• Creation of Web Reports through SQL Queries;• Use of SQL language to extract, insert and update the data to the database.• Massive import of data on Software via files (building, testing and uploading files);• Use of a Java meta-language for handling automations not provided by the software but requested by the customer.
Campania, Italy
Help Desk activities through ticketing system:• Evaluation of the ticket by the customer/employee;• Ticket management through Zucchetti HR Infinity portal;• Assessment and priority management.
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Francesco Puca works for OverIT - Field Service Management.
Francesco Puca is listed as Technical Analyst at OverIT | at OverIT - Field Service Management.
Francesco Puca is based in Greater Naples Metropolitan Area, Italy while working with OverIT - Field Service Management.
Francesco Puca has worked for Overit - Field Service Management and Italia Paghe.
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Francesco Puca holds Diploma Istituto Tecnico E Professionale, Informatics, 98 from Ists Giuseppe Moscati.
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