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Francesco Volpi is listed as Italian teacher and screenwriter. at Verbling, a with 499 employees, based in Santa Cruz De Tenerife, Canary Islands, Spain. AeroLeads shows a matched LinkedIn profile for Francesco Volpi.
Francesco Volpi previously worked as Italian Teacher at Verbling and Italian Teacher at Preply. Francesco Volpi holds High School Diploma In Accounting And Software Programming., Accounting, 82/100 from Istituto Tecnico Commerciale Sandro Botticelli.
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Education for myself and others is an integral part of my life. Charismatic, proactive, and detailed-oriented professional with extensive experience in both education and the travel industry. Able to establish trustworthy and successful working relationships with exceptional interpersonal skills. Curiosity is one of my strengths; I am eager to learn, discover, and enrich my cultural baggage. I am also very passionate about traveling, arts, sports, and soul.Area of expertise: travel industry, education, technical and interpersonal skills training, customer support, quality analysis, GDS network system, front office, translation EN/IT.
Listed skills include Cinema, Screenwriting, New Media, Digital Photography, and 15 others.
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United States
Teaching Italian language and culture to international students through one on one and group lessons, using e-learning tools and activities. Designing courses and lesson plans for beginner, intermediate and advanced learners. More than 650 classes delivered with a successful 94.3% rebooking rate.
London, England Metropolitan Area
Teaching Italian language and culture to foreign students using e-learning tools. Designing lesson plans suitable for beginner, intermediate and advanced learners.
District Brno-City, Czech Republic
Successfully delivered technical and soft skills training sessions for the front office and GDS agents using e-learning material. Set-up and launch of three vendor sites in Tunisia and India instructing trainers, creating ad-hoc material, and functioning as a point of contact between the headquarters and vendors to ensure constant alignment in terms of training procedures. Developed and delivered specialized soft skills training for CS agents.
Brno
Performed more than 200 monthly quality evaluations for the front office, back office and claims agents through analysis of interactions such as calls, emails and chat. Provided constructive feedback sessions for employees to increase process knowledge and positive customer experience. Cooperated with team members, managers and the operation manager to develop scorecards. Led calibration meetings to align processes across sites.
District Brno-City, Czech Republic
Provided assistance to customers via email, phone, and chat, handling more than 40 interactions per day. De-escalation of complex calls in the Italian and English market. Stand-in team manager due to seniority in the team.
Rome Area, Italy
Provided technical assistance to customers via phone and email handling more than 40 interactions per day across 5 different clients.
Other employees you can reach at verbling.com. View company contacts for 499 employees →
Amanda Cooper
Colleague at VerblingDillon, Colorado, United States
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Daichi Yamagishi
Colleague at VerblingGreater Osaka Area, Japan
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Helen Nefiel
Colleague at VerblingCebu, Central Visayas, Philippines
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Mary C.
Colleague at VerblingHalifax, England, United Kingdom
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Jenna C Vanderbrook
Colleague at VerblingMarion, New York, United States
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Jeff Ress
Colleague at VerblingMexico City, Mexico
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Ece Pirim Gencer
Colleague at VerblingIstanbul, Türkiye, Turkey
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Gianluca Ricci
Colleague at VerblingVenice, Veneto, Italy
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Teena Williams
Colleague at VerblingLong Beach, California, United States
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Lucas Vidal
Colleague at VerblingRio De Janeiro, Brazil
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Quick answers generated from the profile data available on this page.
Francesco Volpi works for Verbling.
Francesco Volpi is listed as Italian teacher and screenwriter. at Verbling.
Francesco Volpi is based in Santa Cruz De Tenerife, Canary Islands, Spain while working with Verbling.
Francesco Volpi has worked for Verbling, Preply, Languatalk Inc., Busuu, and Kiwi.Com.
Francesco Volpi's colleagues at Verbling include Amanda Cooper, Daichi Yamagishi, Helen Nefiel, Mary C., and Jenna C Vanderbrook.
You can use AeroLeads to view verified contact signals for Francesco Volpi at Verbling, including work email, phone, and LinkedIn data when available.
Francesco Volpi holds High School Diploma In Accounting And Software Programming., Accounting, 82/100 from Istituto Tecnico Commerciale Sandro Botticelli.
Francesco Volpi is listed with skills including Cinema, Screenwriting, New Media, Digital Photography, Travel Photography, Travel, Travel Planning, and Crm.
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