F. Ellen Denton Email & Phone Number

Greensboro--Winston-Salem--High Point Area

Cleveland, Ohio, United States

Valley View, Ohio, United States

Directly managed and oversaw all business operations for the Greater Cleveland/Akron market. Grew the market to a high profiting branch of 50 Floor. Consistently led in results in the Midwestern market. Oversaw 13 million in sales per calendar year.Maintained and raised standards in clientele reputation and satisfaction in our services by providing a skilled and consistent install team. Built an install team that cut our number of days from purchased to invoiced jobs down by 50%.Responsible for office’s results in sales, profit, growth and revenue. Inspired positive company morale and had healthy employee retention. Led and worked side by side with office staff. Resolved customer issues aggressively by quickly addressing them while they were small.In charge of all recruiting for sales representatives, installers, and office staff. Orientated and trained new flooring sales representatives and coached individuals to overachieve their goals. Maintained a high performing team that consistently showed high results company-wide. Held a standard of a 60% closing rate of in-home appointments.

Valley View, Ohio, United States

Learned the business operations side of 50 Floor and worked daily towards earning the role of General Manager. Also mastered the daily duties of an administrator, install manager, and customer service associate. Perfected how to manage inventory.Conducted residential flooring appointments and held above a 50% close rate. Interviewed and acquired new flooring consultants. Directly coached the sales team.

Valley View, Ohio, United States

Flooring Sales Consultant role with the added responsibility of coaching the sales team. This is included running sales meetings, shadows, calls and meetings. Actively worked towards moving up into a management role.

Valley View, Ohio, United States

Conducted residential flooring appointments and held above a 50% close rate. Grew and maintained customer relations. Averaged well above a 600 GPL and qualified for volume bonuses monthly. Was a consistent top 2 performer on our sales force.

Independence, Ohio

Aligned to the Infrastructure Optimization Division of TEKsystems, it was my goal to network with and earn the right to represent the best Network Infrastructure resources that Cleveland/Akron/Canton area has to offer. I would build partnerships with anyone in the Information Technology field in need of help with resume definition, interview preparation, trend analysis and/or to provide career advice or make a career change. My specialty was in finding top talent in the market, and through creating personal relationships, finding them the best placements in order to advance their career, and reach their personal goals.

Managed contracts in the greater Cleveland market with Fortune 100 retailers, namely Walton Enterprises, Costco, Meijer and Kroger. Facilitated as many as 300 product launches for various products and clients inside of retailers per year. Grossed a minimum of 9.3 million dollars of revenue per client nationwide. Oversaw and coached a team of 20 people. Initiated board meetings, sales development training, and all management growth within company. Very hands on with recruiting: ad posting, operating online applicant base, and conducting interviews.

Cincinnati, Ohio

Built and managed a book of business by identifying new prospects and educating current customers on services offered. Supported the sales team on day to day operations when needed. As customer base grew, effectively managed existing customers and qualified prospects. Communicated market trends and conditions to TQL senior management.

Bachelor Of Arts (Ba), English Writing, History Minor

Activities and Societies: Women's Varsity Swim Team, Alpha Xi Delta Women’s Fraternity, National Society for Leadership and Success, WV.

Education record

Activities and Societies: Reynolds Girls Club (RGC), Varsity Swim Team