Frances Hossack Email & Phone Number

As a senior operational assurance lending specialist at Barclays UK, I apply my analytical and risk management skills to review end-to-end customer journeys and underwriter testing in the retail lending sector. I specialise in international, residential, and buy-to-let mortgages, as well as other lending products such as Barclaycard, unsecured loans, and overdrafts. I have a strong background in the banking industry, with six years of experience in quality assurance testing, and three of experience as a senior mortgage agent. I am motivated by delivering high-quality results, enhancing customer satisfaction, and ensuring compliance with policies, frameworks, and procedures. I enjoy working with a diverse and collaborative team, and I am always eager to learn new skills and take on new challenges.

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  Leeds Beckett University