France A. Smith Jr Email & Phone Number

Orlando, Florida, United States

- Performed various critical and efficient recruiting activities including job postings, talent sourcing, resumes screening, pre-screen interviews, and reference verification; saved company $120K annually by reducing average interviewing cost.- Collaborated with managers to develop and execute recruitment plans, ensure proper job postings, applications, interview process and proper maintenance of records and compensation analysis.- Established company's first referral bonus program aimed at improving lead quality amongst new hires; resulted in a 34% increase in average length of placement amongst 100+ applicants.- Supervised consultant and business analyst teams, comprising oversight of performance reviews and staff development, training and coaching initiatives.

- Collaborated with department leads and Subject Matter Experts to successfully build and deliver more effective training programs; increased staff productivity by 27% during first year.- Led strategic planning and execution of user assistance documentation, product training and self-support for knowledge solutions, including curriculum development, materials and presentations.- Directed strategic planning and implementation of user assistance documentation, product training and self-support for knowledge solutions, including curriculum development, materials and presentations.

Ocoee, Fl

- Assisted individuals in the development of appropriate behavioral, social, money management, housekeeping, hygiene, and other skills necessary to reach their highest level of potential.- Facilitated ongoing clarification of staff duties and responsibilities, monitoring each staff's performance, staff evaluation, providing necessary guidance and direction to staff.

Mount Dora, Florida, United States

Mount Dora, Fl

- Effectively trained instructors and senior leaders on techniques for managing employees; decreased turnover rates by 31% during tenure.- Analyzed each department's training needs and developed new training programs based data collected.- Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.

Mount Dora, Fl

- Executed Applied Behavior Analysis (ABA) training and designed and implemented Behavior Intervention Plan (BIP) impacting 300+ new hires while reducing staff training period by more than two weeks.- Partnered with management to devise individualized development plans and staff group trainings to fill current and expected training needs; reduced time-to-hire rates by 21% within 6 months.- Supervised average of 20 training specialists in the business development and project management department overseeing work, optimizing performance and improving staff performance.

Mount Dora, Fl

- Communicated effectively with staff to gain better understanding of company rules and regulations, which promoted efficient development of legal parameters.- Cultivated relationships with community groups, project stakeholders and funding sources to maximize program outreach.- Managed all training in regards to staff development, change management and technical operations and controls.- Designed and implemented standard operating procedures in various departments for optimal efficiency.

Mount Dora, Fl

- Facilitated social skill groups, and provided counseling and emotional support to help residents decrease high levels of anti-social behaviors.- Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.

Winter Park, Fl

- Provided behavioral analytic expertise, managed clients and parent relationships, and supervised ABA therapies to ensure quality execution of behavior analytic duties.- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.- Responsible for developing, training, and clinically assessing the implementation of behavior plans for an adult population with mental and developmental disabilities.

Mount Dora, Fl

- Leveraged data and collaborated with executive leaders to refine and improve discipline protocols.- Devised and implemented individualized professional learning resources, systems and coursework to boost teaching aptitudes.- Eliminated learning gaps and effectively instructed students by developing IEPs and using wide variety of teaching aids and motivational strategies.