Frances Pendle

Frances Pendle Email and Phone Number

Retired @
Frances Pendle's Location
Fleet, England, United Kingdom, United Kingdom
Frances Pendle's Contact Details

Frances Pendle work email

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About Frances Pendle

A Delivery Director with a proven track record in Retail, ecommerce, Dynamics AX and SharePoint.Implementation of Technology, organisational and process changes to improve productivity and margins.Standardisation of delivery processes to improve project quality and reliabilityExtensive experience of stakeholder and vendor management, steering committees and implementing project and programme governanceBuilding, directing and leading successful teams, functions, processes and business partnerships

Frances Pendle's Current Company Details
At home

At Home

Retired
Frances Pendle Work Experience Details
  • At Home
    Retired
    At Home Aug 2021 - Present
  • Primark Stores Limited Via Pmc Retail
    New Markets Programme Manager
    Primark Stores Limited Via Pmc Retail Jul 2018 - Aug 2021
    Reading And Dublin
    Working for PMC Retail Ltd at Primark Stores as their New Markets Programme Manager, Ensuring all IT systems are updated for each New Market (country) in readiness for Store opening as scheduled.
  • Villiers Consultancy Limited
    Director
    Villiers Consultancy Limited Nov 2013 - Aug 2021
    London, United Kingdom
    Provision of interim management services to technology and services companies.Programme Manager - PMC Retail Ltd at Tottenham HotspurWorking for PMC at Tottenham Hotspure Football club to implement the Enactor POS and Hospitality solution in the new stadium. A significant programme of work which will result in 1000 fixed and mobile POS being installed in a greenfield site and a new robust network built to withstand large numbers of transactions per second.Programme Manager… Show more Provision of interim management services to technology and services companies.Programme Manager - PMC Retail Ltd at Tottenham HotspurWorking for PMC at Tottenham Hotspure Football club to implement the Enactor POS and Hospitality solution in the new stadium. A significant programme of work which will result in 1000 fixed and mobile POS being installed in a greenfield site and a new robust network built to withstand large numbers of transactions per second.Programme Manager - ExperianRunning four work streams in a global initiative to cut the delivery time of projects by 50%. This includes improvements in requirements gathering, re-usable content, testing and the global resource library. Regional engagement to ensure the initiatives are effectively rolled out and become part of business as usual. Head of Business Improvement at PMC Retail LimitedProblem solving, root cause analysis, change management to improve business processes and improve profit. Customer perception programme, SharePoint 2013 ImplementationRetail Systems Programme ManagerImplementation of MS Dynamics AX for HSO at BrighthouseRetail Systems Programme Director for Zoloto 585System and supplier selection and Implementation of a suite of retail systems including epos, Planning, E-commerce all integrated with SAPInterim Head of Testing Services at PMCManaging the testing function, client liaison, team management, proposition definition, sizing organisation to fit client requirements Show less
  • Asos.Com
    Business Change Manager
    Asos.Com Mar 2017 - Jun 2017
    Hemel Hempstead
  • Centre4 Testing
    Professional Services Director
    Centre4 Testing Oct 2012 - Oct 2013
    Brighton And London
    Centre4 Testing is a specialist provider of Software Testing Services and provides a range of software testing and assurance services and solutions to major System Integrators and End Users across all market sectors including Retail, Banking, Insurance, Media, Government and Telecoms.
  • Pmc Ltd
    Operations Director
    Pmc Ltd Feb 2010 - Mar 2012
    Abingdon
    Responsible for the delivery of all projects including implementation of packaged and bespoke software solutions, support and operational support contracts, testing engagements, consulting and project management projects. I am involved in the full sales cycle from initial engagement through scoping and estimating to delivery.Responsible for ensuring that the correct infrastructure, in terms of standardised project methodologies and approach, the right tools and organisation, are in… Show more Responsible for the delivery of all projects including implementation of packaged and bespoke software solutions, support and operational support contracts, testing engagements, consulting and project management projects. I am involved in the full sales cycle from initial engagement through scoping and estimating to delivery.Responsible for ensuring that the correct infrastructure, in terms of standardised project methodologies and approach, the right tools and organisation, are in place to ensure efficient delivery of all projects. My team is based both in the UK and India with approximately an even split of resources between the two offices. Show less
  • Bt Expedite
    Director Of Professional Services
    Bt Expedite Oct 2008 - Dec 2009
    I ran teams of technical and business consultants, alongside developers, project and programme managers to deliver integrated solutions to the retail marketplace.The major focus is on EPOS, Warehouse and Merchandising systems and our client base covers a large number of high street names.I focussed on driving down implementation times through developing and implementing, a standardised approach to project and service delivery; improving efficiencies within the delivery teams;… Show more I ran teams of technical and business consultants, alongside developers, project and programme managers to deliver integrated solutions to the retail marketplace.The major focus is on EPOS, Warehouse and Merchandising systems and our client base covers a large number of high street names.I focussed on driving down implementation times through developing and implementing, a standardised approach to project and service delivery; improving efficiencies within the delivery teams; significant cultural change activity and the introduction of a consistent and robust approach to management of the team. Show less
  • Bt Expedite
    Director Of Client Service Management
    Bt Expedite Dec 2007 - Sep 2008
    A part of BT, BT Expedite supply complete solutions to the Retail market place specialising in EPOS and Warehousing systems.
  • Hp Software (Formerly Mercury)
    Uk&I & Mema Ps Director
    Hp Software (Formerly Mercury) Aug 2004 - Jun 2007
    I was responsible for all consultancy and implementation work within my regions which was delivered by a combination of my team and partners. I proposed and had accepted a new delivery strategy which included a review of staff and partner functions and contribution as well as a re-structuring of the department.All profit and revenue targets were met or exceeded each quarter.
  • City Index
    Cio
    City Index Jun 2001 - Oct 2003
    Brought in to re-vamp the technology to include a web trading interface and upgrade the infrastructure and software platform to something considerably more modern.
  • Proximity Consulting Ltd
    Director
    Proximity Consulting Ltd 1998 - 2000
  • Informix Software
    Ukmea Professional Services Director
    Informix Software 1991 - 1998
  • Interleaf Uk Ltd
    Customer Services Manager
    Interleaf Uk Ltd 1987 - 1991

Frances Pendle Skills

Management Strategy Program Management Service Delivery Pre Sales Integration Team Management E Commerce Professional Services Consulting Change Management Business Process Retail Business Analysis Testing Telecommunications Outsourcing Requirements Analysis Managed Services Leadership It Strategy Resource Management Coaching Process Management Itil Project Management It Service Management Crm Process Improvement Stakeholder Management Department Budgeting Project Portfolio Management Project Delivery Agile Methodologies Prince2 Cost Management Mentoring Of Staff User Acceptance Testing Business Transformation Vendor Management Software Project Management Sdlc It Management Portfolio Management Business Process Improvement Performance Management Recruiting Requirements Gathering Solution Architecture Pmo

Frequently Asked Questions about Frances Pendle

What company does Frances Pendle work for?

Frances Pendle works for At Home

What is Frances Pendle's role at the current company?

Frances Pendle's current role is Retired.

What is Frances Pendle's email address?

Frances Pendle's email address is fp****@****ail.com

What skills is Frances Pendle known for?

Frances Pendle has skills like Management, Strategy, Program Management, Service Delivery, Pre Sales, Integration, Team Management, E Commerce, Professional Services, Consulting, Change Management, Business Process.

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