Francess Areh Email & Phone Number

Winnipeg, Manitoba, Canada

• Supervised and trained a team of 4 sales associates, resulting in 2.2% improvement in their sales performance.
• Developed and executed a merchandise strategy that resulted in a 1.7% increase in inventory turnover rate.
• Maintained a high level of customer satisfaction, with 99% of customers rating the store as "excellent" in customer service surveys.
• Developed and implemented policies and procedures that improved store operations resulting in a 90% improvement in efficiency.

Winnipeg, Manitoba, Canada

Winnipeg, Manitoba, Canada

• Coordinated with other departments to ensure efficient delivery and customer satisfaction.
• Conducted data mining and provided franchises with opportunities and solutions for better franchise operations, resulting in significantimprovement in key metrics.
• Incorporated employee engagement and customer experience attributes into department materials and communication, resulting in a1.7% increase in employee engagement and customer satisfaction.
• Marketed the company’s services resulting in an average 2% increase in individual inbound sales and 41% daily customer conversionrate directly boosting sales and contributing to the bottom lines.

Winnipeg, Manitoba, Canada

• Produced 100 press releases, newsletters, and other content for the university's website and social media channels.
• Developed a new website for donors to showcase the impact of faculty donations by highlighting the career trajectory and appreciationletters from funding recipients. This initiative increased donor retention for the.
• Developed and executed a media relations strategy that resulted in 15% increase in media coverage for the university.
• Managed the university's brand and messaging, ensuring consistency across all channels and platforms.